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JBA Chevrolet
- Automotive
- Glen Burnie, MD
About this business
Location details
7327 Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Schedule an appointment to have oil change and brakes done. Dropped my truck off at 9:30am and was told I would receive a phone call for cost on brakes shortly. I asked if brakes would get done that day and was assured they would. After waiting all day I called at 4pm to check on my brakes to find out nothing was done and then was put on hold so they could give me a price. Then after they gave me my price they told me I would have to reschedule for next week. Going to J.B.A. for oil changes are ok but don’t go for anything e... read more
Business response:
Matt, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Ben Aiello 410-766-6315
The service was quick, but that was about the only positive aspect of my visit. The service did not seem to be efficient. Two lights were left on after my oil change, so I had to return to dealership. Even after someone came out to fix it, one light was STILL on, and someone had to come out again. He referenced a new tech, but still his work needs to be checked by a supervisor, in my opinion. Also, 2 months later some fluids in my vehicle have been depleted, which makes me think my fluids were topped off, even though they we... read more
Business response:
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to Ben Aiello at 410-766-6315 at your earliest convenience to discuss how we can turn your experience into a positive one.
2000 miles new Chevy trailblazer and check engine for purge valve and I pay for this car full price.! Junk car .! Service is good but I am not happy with Chevy
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 218-7511 to discuss your concerns, as your satisfaction is of utmost importance to us.
i was today in the dealer for following service but they finished in 5 minutes literally they dont checked the whole truck for any other problem i was expecting they check my breaks and tire rotation because thats include in my package but nope, i am disappointed for the service today
Business response:
Thank you for reaching out to us. We regret to hear about the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Ben Aiello us at your earliest convenience at 410-766-6315 .
Horrible customer service I have bought two truck from here and will never buy another one here again
Business response:
Please call Ben Aiello 410-766-6315 so we can resolve any issue.. Thank you.
I Came in for an oil change and tire rotation a few weeks back and tires were never rotated
Business response:
We appreciate you taking the time to leave us this feedback. Please reach out to Ben Aiello, 410-766-6315 when you can so we can address this situation directly. Thank you and have a great day.
My brand New C8 Roof was damaged because the Seller didn’t know how to place it in the trunk he never locked it in Properly that caused a chip in the paint.Brought it back to get repaired and it looked terrible!
Business response:
We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 410-787-3151 at your earliest convenience to discuss how we can turn your experience into a positive one.
This is the second time that I have had my oil changed and my tires were not rotated or the pressure checked. This is my own fault for not checking before I left the dealership, but I shouldn't have too. I checked the pressure myself and 3 of 4 tires were 12-18 lbs under inflated. If this is included in a regular oil change and all fluids/brakes etc. are supposed to checked, what else was overlooked or just ignored.
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello at 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.
I was very upset with putting my last $1000 down that I had. The car has to be refueled often. The car did not have a full tank of gas on delivery.
Frequently asked questions about JBA Chevrolet
How is JBA Chevrolet rated?
JBA Chevrolet has a 4.5 star rating with 8,360 reviews.
When is JBA Chevrolet open?
JBA Chevrolet is closed now. It will open at 9:00 a.m.