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JBA Chevrolet
- Automotive
- Glen Burnie, MD
About this business
Location details
7327 Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Charged for diagnostic after asking for the brakes to be fixed. The back brakes were fixed but front brakes were ignored. Get the car back the front brakes are making noise and smells. Took the vehicle back front brakes have to be fixed. Why was this not discovered after we were charged a diagnostic. We were told it wasn't an issue when fixed the vehicle, because of this we will no longer use your services.
I was told that I had policy on car but than told I didn’t
Business response:
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Ben Aiello, 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.
My vehicle had no issues prior to getting my oil changed. After bringing my vehicle in for service, I now have issues with the turn signals, my front passenger wheel well and my settings have been altered. The service manager has blantenly refused to deal with the issues.
Business response:
We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.
When I arrived for my service, I was told this was my last service that I had paid for. As far as I know, this was not my last service, as I had prepaid for changes of 100,000 miles. I let the person know that I thought I had more services. The service felt rushed this service, and no inspection of the vehicle seems to have been performed. I was sent email that, since I was unhappy with the service, to contact one of the managers. I have left multiple messages and have not received a call back yet. When my service was comple... read more
Business response:
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.
No me arreglaron bien mi troca y no me prestaron atención sólo porque soy latino
They did there job. This is a waste of my time. I don’t appreciate this. This will cause me to go elsewhere.
Business response:
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Ben Aiello, 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.
Not trustworthy. Do not do the Job right. Racist. Not reliable. Won’t go back!!!
Went for oil change, recall regarding modules and because the check engine light was on. The first two were taken care of but the check engine has come back on.
Business response:
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you. Ben Aiello, 410-766-6315
They forgot to top off my washer fluid, I had to go back to the dealership
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.
Frequently asked questions about JBA Chevrolet
How is JBA Chevrolet rated?
JBA Chevrolet has a 4.5 star rating with 8,357 reviews.
When is JBA Chevrolet open?
JBA Chevrolet is open now. It will close at 9:00 p.m.