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Findlay Toyota
- Automotive
- Henderson, NV
About this business
Location details
7733 Eastgate Rd, Henderson, NV, 89011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
Sneaky non trust worthy people from the sales side and financial services! Especially the financial person. Having credit score of 820, he got me in with BofA loans 8.27%! Extremely upset back next day ask why. Toyota finance was 5.99%! He’s in someone’s pocket! Be careful! Extremely bad taste. Stay away from this dealership!
A $99 diagnostic fee, for something I diagnosed myself? Absurd. “Recommending” $1k in services on a truck that only has 40k miles? Flat out insulting. Either this dealership thinks women car owners are dumb and can make easy money off them, or the service department only cares about upselling to make profit.
Five hours to rotate tires told to leave the air pressure and instead they dropped it to 30 lbs on an eight ply tire that runs 38 to 60. Went home and found two loose lug nuts.
Go to any other dealership in Vegas. Findlay is the worst, for both sales and service. We’ve only gone to them because they’re closest, but will now drive across town to another dealership.
They don't try to locate the person in the waiting room to communicate that the service is finished.
There’s more room for improvements. First time to receive below average service. It’s usually have been very good experience, however it was very disappointing this time.
I have bad experience. Wrongly charged sticker price and added fees. Two days resolved dispute.
Great Dealer, Great Customer Service, But very expensive on repair services. Had to pay almost $200.00 just for diagnostic which I was not aware. It was very disappointing
Service writer department lacks listening skills. Went for oil change and new light bulb. Service guy suggested tire rotation. Declined as tires were new (less than 150 miles). 2 hours later he texts me and says they recommend tire balancing. Lazy attitude. Just checking boxes on a list trying to get repairs higher so they can make more commissions. Everyone is very professional. But Service needs some customer service training.
Frequently asked questions about Findlay Toyota
How is Findlay Toyota rated?
Findlay Toyota has a 4.6 star rating with 18,295 reviews.
When is Findlay Toyota open?
Findlay Toyota is closed now. It will open at 7:00 a.m.