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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
These people sold me a car with a broken part that can only be fixed by them or another Honda Dealership. They shook my hand on the day I bought the car and said they would fix it. I spent $1500.00 finding out that the only place it could be fixed was Honda. True evil.
Business response:
Mark, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
This is the history to back my previous review. In November of 2020 the car I owned had the engine block cracked in the course of a simple repair. I took a cab to Findlay Honda with the goal of buying a car that very same day. I was stressed because I needed a car to get to work. I explained this to the salesman. I admit I was stressed and, in a hurry, and did not think to look in the paperwork I signed for anything added on I didn't ask for or need. They added a Eckbond limited warranty registration to the paperwork. I did ... read more
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
If dishonesty was a dirty toilet this place would be a gas station restroom. They don't deserve one star, they are absolute xxxxxxxx.
We went to this dealership on July 8, 2025. The sales person, Brenton was great. He was kind and very patient. He provided us with a lot of information about the vehicle we wanted to buy. But when his boss, Michael Rodriguez, came out, our experience turned horribly stressful and negative. He offered the Honda Passport at $10,000 over the MSRP, when we were asking to put $25,000 down and finance $22,000 on the MSRP price, which was already $2,000 more than the True Car or Edmonds recommended prices for this vehicle. Rodrigue... read more
This is a follow up to my review last month. Service manager called me to see what happened. I explained my review and told him I was also experiencing several issues I did not have prior to service there. He said he would take care of it and send me a check for the 50 dollars I was overcharge. Agreement was since he was off the next day, as soon as we got off the phone he would to text me his contact info, he had called from the main honda line so I did not have his number. I was to text back what time would be there. Sever... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Probably my worst experience buying a vehicle. Everyone was friendly but not as professional. I was asked what was I there if was not going to buy a car that day, but did end up purchasing a vehicle after 6 hours of being there. Giving 2 start because they did help me with my trade in and helped with the repairs after purchase. Ended up purchasing a vehicle that I didn't go see. When as questions about the numbers just told me that it was the number I wanted anyways so what is it. Very pushy with the warranty and just wanted... read more
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
On July 2, 2025, I visited Findlay Honda of Las Vegas for an oil change while in town for an extended trip. My service advisor, Fernando, was courteous, professional, and addressed my concerns thoroughly — which I appreciated. However, the individual who drove my vehicle was anything but professional. I personally watched as he jumped into my car and sped off at an excessive rate. He drove to a distant area of the lot, rolling the windows up while still moving, and — without coming to a complete stop — shifted abruptly from ... read more
Business response:
Rob, providing a positive experience is our top priority, and we apologize that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
I went into Findlay Honda Henderson for an oil change and tire rotation. Normal cost is 89.95, but I had a coupon for 15.00 off. I usually try to watch the service team while they do the work to my car due to past experiences. I noticed the service tech didn't rotate my tires. When I was notified, my car was ready I wanted to see what the service advisor was going to charge. He actually tried to charge for both services before I asked him was my tires rotated. Excuse given was they were good meaning didn't need a tire rotati... read more
Business response:
Thank you for this feedback, Michael. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
I made an appointment and dropped my car off for service last Monday. Anthony took my car and told me it would be done by EOD Tuesday or sooner, so I left. 30 Minutes later I get a text from EJ saying to use that text message thread to contact them regarding my service. The next day (Tuesday), I did not hear anything. I was off that day, I wanted to get my car as promised, so I messaged EJ and got no response. I wait until Wednesday, after several more messages that were ignored, EJ finally calls me at 10:30 am (they open at... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 11,551 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.