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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
1 poor because it was efficient but you could not tell what was wrong with the tire. You made me pay full price but the tire being flat was not my fault. I should have at least been given a discount but you didn't not offer any suggestion.
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
No return call No service resolution Purchased vehicle in September Wanted to charge for factory warranted repair
Business response:
Jhtnjuice, I am so sorry to hear about this, please see the message I am sending privately.
Romel he was great! but only got 1 key for my car and it had a flat tire which i had to leave the car for day
After oil change no caps on tires every time. Said recalls were done I was never advised
Business response:
We're sorry to hear about your experience, Denise, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
They tried selling me a repair that they did after the previous oil change. They suck!!
Business response:
Hollyalan00, I am so sorry to hear about your experience on your previous oil change. Please reach out to Shane at mosting@findlayauto.com. As we would like to hear more about the experience. Thanks and so sorry!
I don't think I can describe this experience in a couple sentences The first day I went on December 5th was horrible
Business response:
I reached out on a private response. Thanks for sending the review and hopefully you will be able to respond on the private response. Thanks, Shane
Got a email about a upgrade on my vehicle Left unhappy my next car will not be with Honda not trust worthy
Business response:
Thank you for your review. We're sorry about the email. but do appreciate your feedback. We do feel like Honda is trustworthy and would love to work with you but understand your opinion. Thanks, Shane mosting@findlayauto.com
They won’t cover an item under warranty that should not have broke. It's defective and they are making a false claim of abuse. Will never buy another Honda if they can't stand behind a bad product.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations,
Went for oil change. They installed filter incorrectly. Leaked oil all over the car and driveway. The service manager refused to test oil like I asked before they did anything and mixed it in the tank with everything else after I requested this. Then refused and argued with me about it until I called and spoke with customer relations manager.
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jacob, and hopefully, we can get to the bottom of this.
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 11,551 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.