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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Romel he was great! but only got 1 key for my car and it had a flat tire which i had to leave the car for day
After oil change no caps on tires every time. Said recalls were done I was never advised
Business response:
We're sorry to hear about your experience, Denise, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
They tried selling me a repair that they did after the previous oil change. They suck!!
Business response:
Hollyalan00, I am so sorry to hear about your experience on your previous oil change. Please reach out to Shane at mosting@findlayauto.com. As we would like to hear more about the experience. Thanks and so sorry!
I don't think I can describe this experience in a couple sentences The first day I went on December 5th was horrible
Business response:
I reached out on a private response. Thanks for sending the review and hopefully you will be able to respond on the private response. Thanks, Shane
Got a email about a upgrade on my vehicle Left unhappy my next car will not be with Honda not trust worthy
Business response:
Thank you for your review. We're sorry about the email. but do appreciate your feedback. We do feel like Honda is trustworthy and would love to work with you but understand your opinion. Thanks, Shane mosting@findlayauto.com
They won’t cover an item under warranty that should not have broke. It's defective and they are making a false claim of abuse. Will never buy another Honda if they can't stand behind a bad product.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations,
Went for oil change. They installed filter incorrectly. Leaked oil all over the car and driveway. The service manager refused to test oil like I asked before they did anything and mixed it in the tank with everything else after I requested this. Then refused and argued with me about it until I called and spoke with customer relations manager.
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jacob, and hopefully, we can get to the bottom of this.
Very stressful. I am a disabled Navy veteran and it made my PTSD worse I would not go back again and I will tell all my friends and the veteran, work, mason group I am with not to go there
Business response:
Andoyjr65, I am so sorry about your experience. We strive to treat every customer right and I am so sorry that you had a bad experience. I would love the opportunity to discuss the visit with you. Can you please email me at mosting@findlayauto.com
The advisor told me that the Idle Stop system problem was fixed but it was not.
Business response:
Thank you for this feedback. Steve. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 12,988 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.