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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The three concerns I came in for weren't repaired as requested My concerns are back again and needing to be addressed
Business response:
Thank you for your review. We're sorry your visit didn't go as planned. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane Mosting@findlayauto.com
no problem with the dealership,vehicle veered right now when driving vehicle veered when driving vehicle veered right when driving
Business response:
Thanks for sharing your thoughts about your experience. We appreciate your business, Alex, and hope to see you again soon! Please bring back to the dealership if still veering to the right.
Nobody was interested in showing me a car and the person who helped me at the maintenence department didnt really care of helping me other options of taking care of my car. He didn't even belive I had a coupon for the oil change. Never had an experience like that ever at honda and I bought most of my cars there.
Business response:
Providing a positive experience is our top priority, Christian, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
I was just to get regular service. It was 2 cars in the shop already you have space for 4-5 inside and take more than 2:30 hours to service my car way too long
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Had to get my key replaced. IMMEDIATELY thereafter, the heater in the car no longer works.
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
I was quoted pricing at 3 times the price a local/reputable car shop would do the same repair with oem parts. I had hoped to be a loyal customer.
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Disappointing service. Nearly two hours for hour change and inspection. Couldn’t complete the smog check. Jiffy Smog completed quickly completed it. They needed to Google a solution for the stubborn Honda Clarity PHEV, but the HONDA DEALER couldn’t figure it out?! Just disappointing.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. MOSTING@FINDLAYAUTO.COM
Went to get battery replaced took 2 and half hours. Then day later pop the hood to find out they never replaced it. Had to go back and get the new one out in.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. mosting@findlayauto.com
Professional,helpful, Friendly. . Always explained what the issue is and how they could help with the proper parts * if needed.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 11,551 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.