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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Head car at dealership 6 months ago for 2 days and at dealership last week for 2 days did not solve problems
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Shane mosting@findlayauto.com
Called off work 1 day bugged other people to take my car in 1 time all because they failed to do a service correctly the first time and diagnose the issue the second time
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Shane mosting@findlayauto.com
Everything was good till financing i signed papers then was called to resign papers for a better deal after I signed it showed that they added one more year and a dollar more. Called dealership and they offered to pay for the charger I bought and went down to sign papers again then they got selective memory and nobody could remember what was said and then I came back to dealership to sign papers again so it was 4 times and nobody remembers anything I don't like being lied too.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shane mosting@findlayauto.com
They lied about my tire thread. They been known in the past to lie about recommended services
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shane mosting@findlayauto.com
Inexperienced mechanics/foreman couldn't tell me in detail why my car wouldn't need repairs only saying things were normal. I had to rely on other people having the same issue online to help me tell me why things were normal sounding.
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Shane mosting@findlayauto.com
i was told multiple times by Brian Leon that finance made a mistake that resulted in my original signed agreement being terminated and having to go back again to sign for a higher interest rate. The day i bought my car was great and easy. Every day following was terrible communication. Brian leon called me to get me change the bank lender and i felt rushed by him to make a decision when it was a mistake made on Hondas end. Once i gave Honda the go ahead that i would finance through them days later i got a notification throug... read more
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shane mosting@findlayauto.com
So in October, 2025 I purchased a used Nissan Kicks from Findlay Honda in Henderson. I was only able to test drive the car around the lot because it was filthy and hadn't been into the detail shop yet, and it was very low on gas. The car seemed like it was a decent car. The issues began after I signed the paperwork, I made the mistake of not purchasing the extended warranty on the car. The next day when driving the car it made what felt like a shudder, and then subsequent days after it did the same thing. Basically as I desc... read more
Business response:
Thank you, Samantha, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shane mosting@findlayauto.com
I made an appointment on Sat 5/11 to have my 2021 Honda Passport serviced for a routine oil and tire rotation service. We added on a wheel alignment and the process was supposed to take 2 hours. At the 2 hour mark I had not received any notification. I went to look for my service advisor and when I found him he said they were running behind and it would be another 45 minutes. At the 3-hour from my service appointment mark my vehicle was still not ready. I still at this point had not received any communication and I went to g... read more
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shane mosting@findlayauto.com
I took my car for a windshield replacement and they make a mess, sketches that I did not have and some other issues…. Not good at all
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shane mosting@findlayauto.com
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 12,991 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.