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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very stressful. I am a disabled Navy veteran and it made my PTSD worse I would not go back again and I will tell all my friends and the veteran, work, mason group I am with not to go there
Business response:
Andoyjr65, I am so sorry about your experience. We strive to treat every customer right and I am so sorry that you had a bad experience. I would love the opportunity to discuss the visit with you. Can you please email me at mosting@findlayauto.com
The advisor told me that the Idle Stop system problem was fixed but it was not.
Business response:
Thank you for this feedback. Steve. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
2nd comment. I noticed today 12/14/25 my splash pan is hanging down(the one they remove to change the oil) it needs to be repaired they did not correctly replace it. Strike 4.
Business response:
Paul, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
No one can help with this system update. Neither dealership nor Honda customer service could help with this system update code TT04. Brand new car 2026 shouldn't be going through this. No one could help
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
I recently visited Honda for a scheduled service appointment and unfortunately had a disappointing experience. After being directed to wait by the person managing traffic, no one came out to assist me. Several cars pulled in behind me and were attended to right away, while I was left waiting. Eventually, I went inside the office where three gentlemen were chatting. They may have been discussing work, but they didn’t acknowledge me at all. It wasn’t until Turner recognized that I had an appointment that I was finally checked ... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Friendly employees but the workmanship is lacking for a brand new vehicle. Leased a brand new 2025 Honda Accord Touring for $590 monthly. 7,000 miles in and the dashboard started rattling. The dealership had my car for 2 days. Said they fixed something but the rattle is still there. The explanation given by the service advisor was "there are a lot of plastic components so it will rattle". They gave me the car back and now I have to continue to deal with this annoying rattle until the end of my lease. Unacceptable! The dashbo... read more
Business response:
We're sorry to hear about your experience, Rick, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Salesman is excellent service department is excellent finance department are liars and dishonest Not trustworthy
Business response:
Thank you for bringing this to our attention, Thomas, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
I ask them not to check my filters or battery. They did my cabin air filter lid was not clipped shut on one side. I ask them to be careful and not over fill my oil. They were not careful and did over fill the oil again. They also jolted and pulled my fender flare loose front right side(three tabs were popped loose). They left it for me to push back on.
Business response:
Thank you for providing this feedback, Paul, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
1 poor Me cambiaron lo ofrecido Q fue 8. 5% y era 60 meses Cuando recibo mi primer Bill, me doy cuenta que el financiamiento fue por 11.40% anual y por 75 meses es lo peor que estoy viviendo en estos momentos porque no recibo ninguna ayuda en ninguna respuesta. Ya he ido varias veces al dealer y no me ayuda en nada.
Business response:
Rosana, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 11,551 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.