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Wow..What junk they sell. Bought a compressor, had my ASE Certified mechanic install. Unit lasted a week and started leaking. Contacted Discount AC Parts. They did not want to stand behind the product. I had to go to the supplier and get a receipt where my mechanic bought a dryer to prove one was installed when compressor was swapped. They sent a replacement when I paid an up front deposit. Replacement was installed. I had to pay labor again along with purchasing another dryer. Air was never really cold. Had AC checked today... read more
Mailed parts to wrong address. Sent the wong parts. No weekend support.
This company has spent a lot of time trying to convince you they are the end all to be all. I ordered a kit for a van with front and rear air. I got the system and it was package very well. The compressor was filled with oil and needed to be drained. It already had o ring and was sealed. Do not use the O rings int he kit. I was told the kit contained everything I needed to make the repair and have a full warranty. There was no rear expansion valve and the terms to meet the warranty were so onerous that you'd darn well better... read more
This company will take care of you. I bought a compressor from them the coil was bad. They corrected the issue and made it right
All I can say is WOW, From customer service to shipping and receiving it. I order this from Chris on Friday, Explained that I needed this part by tomorrow. Not only did he keep the costs low (considering overnight by air) but it was here at 8am Sat morning. Parts where exactly what I ordered and installed without any problems. All I can say is if you don't shop from here your wasting your time and your hard earned money!!!! Would give you 10 stars if it would allow, Great job. Mr. Carter
HORRIABLE CUSTOMER SERVICE!!!! I'm so frustrated with the level of service that going into the details only continue to frustrate me. It's obvious there are a bunch young guys that, although they may be knowledgable in automotive's, they certainly know nothing about cutomer service!! The worst part is I already gave one of them a great review, at his request, and I now reget it!!
I indicated that I wanted the part that I ordered on Monday overnighted to me as I need the part by Wednesday. I received an email regarding shipping on Tuesday and it indicated that the item was shipped regular ground. I called the company to inquire about this and they said that they were sorry about computer glitch on their part and I could pay an additional fee of $80 to have the shipping of the item returned to them so it could then be overnighted to me for delivery on Wednesday. They expected me to pay an additional fe... read more
I ordered the wrong part and Discount ac parts helped me get a refund quickly and without hassle thanks team
New a/c kit was ordered as indicated below. Compressor has now failed. The compressor was working fine up to yesterday. From cold air to no cold air. My wife took the car into our mechanic who diagnosed the problem as a defective compressor. I called and have been working with Tom. Thank you for sending a replacement A/C kit for my 2002 Cadillac Deville DTS.
DiscountACParts.com has a 4.7 star rating with 1,974 reviews.
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