DiscountACParts.com

stewfish 

on Resellerratings

14 years ago

UPDATE: After having my mechanic find out that the clutch was damaged in delivery (see below for more details) I called the company to get a replacement. I was told that I had to wait for mine to be shipped back to receive a new one. The customer service guy would not let me speak to a manager. He asked me what he could do and I told him I needed a new one shipped to me and he said no, and would not let me speak to a manager. I could have gone to NAPA and had a new part replaced and on it's way the next day. I'm now returnin... read more

geomagdanz 

on Resellerratings

14 years ago

Did do what they said they wood! 

nodisscount 

on Resellerratings

14 years ago

Well, the prices certainly did seem nice, but............. after purchasing THEIR recommended repair kit I was left with unused parts due to improper fitment issues, and extra labor at the repair shop to discover the improper fitment issue. All said and done, about $400 extra out of my pocket because instead of tackling the job myself(yes I could have with BASIC wrenches! and and AC repair tech friend) with just the OEM parts, I bought their NON-OEM parts and had a professional do the job. Now I don't have OEM parts in my ca... read more

maggiebrown 

on Resellerratings

14 years ago

Discount AC parts is great until the part tears up while under warranty. I have been in contact with them for over a month because my compressor I bought 10 months ago is no longer working. I have had 2 reputable mechanics concur that the problem I am having is the compressor. So I called Discount AC Parts and for a month they gave me the run-around asking me to have other things checked, which I did. When it turned out that it is the compressor they will not ship a new one without a deposit. I will not send them any more mo... read more

11111111111 

on Resellerratings

14 years ago

Parts didn't arrive, even though I'd stated I needed them fast. Called customer service and the guy was kinda short with me and said they had sent me an email. I received no email from them, neither in my inbox nor spam folder. I had to buy a compressor locally for big bucks. About a week-and-a-half later a guy called me and offered a new compressor for $250. Told him I already had to purchase one and that he needed to get his web folks to fix their email server. 

195989 

on Resellerratings

14 years ago

I have never received such good help on the phone, Bill Gallucci went above his job explaining everything. Will use Discount AC parts again. 

tchekov 

on Resellerratings

14 years ago

Order a compressor in june .Very quick delivery but after I have it installed at a gm dealership with a new drier,new condensor,new hoses, the thing fail after 2 weeks.The coil on the compressor had an open circuit. Put my old coil which was still good on that compressor and it started to leak after 3 weeks. The guarantee is a joke since they ask you to return the fail compressor at your own expense ( 40.00 $ +),before sending you a replacement or they ask for 425.00 deposit and you just might get a another piece of junk. St... read more

swongleong 

on Resellerratings

14 years ago

Part were shipped expeditiously. Order on the 1/22/11 and received 1/25/11. Upon checking the contents I found the plastic bag containing seals and o rings with the corner cut open and seals and o rings adrift in the cardboard box. Its been a week (2/3 - 2/11) since I emailed AJ at sales@discountacparts.com and got no response. 

rjw1003 

on Resellerratings

15 years ago

Iordered an ac compressor package which came with a defectice(leaking) expansion device which i returned for credit and i have never received a credit or had any response to my claim whatsoever.would not reccomend this company to anyone