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DiscountACParts.com
- Auto Parts & Supplies
All parts work. A/C blows cold air after evac & recharge.
I order a drive shaft for my bmw x3- in conversing with Scott (sales rep) he informed me that the item came with a flex disk and could get the item to me in 2 days. The drive shaft came and I did not see the flex disk. I had an appointment set with the mechanic for the Sat we at Thursday with missing items. I called the company and explained the situation. Unfortunately, Scott made an error and it did NOT come with a flex disk. They realized their oversight and Seth (customer service rep) took charge and said they would send... read more
Ordering replacement parts for a 25 year old vehicle will never be easy. My objective was to work with staff and eventually we would succeed. We did!
Completely dishonest with no customer satisfaction what-so-every. Should not be allowed to do business at all. Order compressor by number. Exact picture not available. Sent me a new one with no manifold which I need. Did not make me aware of this. Want more MONEY UP FRONT to send another. They do not seem concerned they screwed up by not telling me " out of Stock so I could buy elsewhere. To take off and put back on, have car disabled to pay difference now and THEN they will send another. VERY POOR BUSINESS ETHICS Will file ... read more
Customer Service called and we resolved issue
Sent a defective compressor...when we hooked it up, it immediately blew the fuse. Tried again...immediately blew the fuse again....the unit never turned on. Company would not refund claiming the condenser/drier unit wasn't replaced simultaneously. No fluid ever traveled through the Discount AC parts compressor causing it to fail...it was shipped with a dead short. Bought a junkyard compressor and it works great...no problems. Buyer beware
I'm pretty disappointed with Discount AC Parts. I ordered a new OEM compressor for my Acura TL, and had it installed at my local Honda dealer. The initial appeal of saving $300 versus dealer price seemed too good to pass up. In my case this ended up being a costly mistake. The part I ordered from Disc AC Parts, turned out to be defective, and suffered a complete failure within weeks of installation. My irritation with the customer service at Disc AC Parts stems from their unwillingness to extend their warranty to cover the n... read more
part order #783614 was ordered 7/10/14, was incorrect part as viewed on internet picture, this is your part. Item was not excepted and returned to sender. Part order #784515 was ordered on 7/12/14, received on 7/18/14, installed by dealer 7/24/14, system works great, am very happy with your product.
AC compressor quit after 2 days. This company won't stand behind their products--stock answer is "bad install" even when we know the AC compressor and repair kit was installed correctly. Clearly a defective compressor. Don't buy from them and waste your money!!!
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