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DiscountACParts.com

4.7
  • Auto Parts & Supplies
4.71,974 reviews
meskopp's profile image
9 years ago

I ordered a condenser for my 2003 Eclipse. The ordering was easy and shipping was fast. The condenser (Part 60-60014 ND) arrived and was is excellent condition. When I attempted to install, it was not the correct size. It was too wide and would not fit into the frame. I measured it and compared it to the original condenser. The one from Discount AC Parts was 3/8 of an inch too wide. It would not fit between the frame and as such I could not install it. I called Discount AC and experienced one of the most difficult people I e... read more

artjs76's profile image
9 years ago

Overall disappointed in so-called customer service policies. Not only was i sent the WRONG PART for my 2008 Mustang, but they were unwilling to take the item back or workout an exchange for another part for another project on i was needing on my car. The part was brand new and unused, but still unwilling to work with the customer, due to so-called service policy. I will never do business with this group again. 

ancientofdays55's profile image
ancientofdays55 
9 years ago

make sure you do not mind having Chinese parts. They NO WHERE tell you that the UAC AC compressor (their biggest and main seller) is made in China. They spend all their time praising themselves about how other companies are fly-by-night, rebuilding or making AC parts in their Garage and that the picture they are showing you is the EXACT part you need for your car (watch that play on words ( it may be the part exactly for your vehicle but it is not necessarily the part you will get!!!) They even said my vehicle a 2002 Chev Tr... read more

night_eagle9's profile image
night_eagle9 
10 years ago

Glad I found this place on-line. Local repair shop quoted $1200.00 for a/c compressor replacement and charges the system. With discount a/c parts, I had a total of $550.00 with another garage installing and charging system! 

bradman6791's profile image
10 years ago

All parts work. A/C blows cold air after evac & recharge. 

Jasonhart's profile image
10 years ago

I order a drive shaft for my bmw x3- in conversing with Scott (sales rep) he informed me that the item came with a flex disk and could get the item to me in 2 days. The drive shaft came and I did not see the flex disk. I had an appointment set with the mechanic for the Sat we at Thursday with missing items. I called the company and explained the situation. Unfortunately, Scott made an error and it did NOT come with a flex disk. They realized their oversight and Seth (customer service rep) took charge and said they would send... read more

ehale253's profile image
10 years ago

Ordering replacement parts for a 25 year old vehicle will never be easy. My objective was to work with staff and eventually we would succeed. We did! 

Callover007's profile image
10 years ago

Completely dishonest with no customer satisfaction what-so-every. Should not be allowed to do business at all. Order compressor by number. Exact picture not available. Sent me a new one with no manifold which I need. Did not make me aware of this. Want more MONEY UP FRONT to send another. They do not seem concerned they screwed up by not telling me " out of Stock so I could buy elsewhere. To take off and put back on, have car disabled to pay difference now and THEN they will send another. VERY POOR BUSINESS ETHICS Will file ... read more

megardner-61850's profile image
megardner-61850 
10 years ago

Customer Service called and we resolved issue 

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DiscountACParts.com has a 4.7 star rating with 1,974 reviews. 

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