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DiscountACParts.com
- Auto Parts & Supplies
very dissatisfied with their return policy.They don't tell you that there is a pre-paid shipping label that they will send you if the part you ordered was not the part they sent you. Because I could not wait an extra day for their new part to be sent to me ,I had to involve my credit card company to get a refund. There Customer service dept. stinks, should be one person assigned to you and you should deal only with him ,not 4 people at different times to solve a return problem.
Phone service was great to get order placed. We cancelled order 10 minutes later. Waited for credit to account, never received!! It took 3 phone calls to get any result as to a credit, now still waiting for credit. Very poor service and a waste of time if you have to cancel, poor follow through.
Cancel my order a need yo talk the persons who speek spanish call me at 787-6131937
Good prices seemed easy enough. Problems - part was not available after I had ordered it. Called they (do not know who or what day I called) told me part was out of stock. They "could send me a "new one" for $25 more. I said ok. I have heard nothing. No shipping info or any other info. I sent another email late this afternoon. That is what is happening.
Delivered on time except you require a signature??? Missed the 1st one since no one was home and had to TAKE A DAY OFF WORK for the 2nd. That SUCKS... especially for car part. If it's not you then it's your carrier, and you should specify no signature required.
AC compressor came quickly, worked, mechanic complained about the pulley--he adjusted.
I have no regrets about the purchase. I was unable to obtain a phone number to speak with a technician to find out how much oil I needed to put in the unit.
When I placed my order I couldn't believe the cost and felt there was a catch. After installing the compressor and the related parts, I know that they will continue to get my business. I've run the unit this summer and there have been no problems or worries. Since my purchase, I have recommended them to anyone that needs to service or replace their air conditioning. The best way to purchase an air compressor is the kit that includes the compressor, drier, oil, and o-rings. This way you can avoid the problems of leaks. The on... read more
I placed an order online 9-5-2011. After a week no order arrived. So I called the 800 number after 5 to 8 min. a rep came on line. He informed me there was a problem with my credit card number and I had been e-mailed about the problem. I had received no e-mail. When I gave him my credit card number again he told me it wasn`t anything like what they had. But I could see on the order the last 4 numbers that they showed were correct. So I don`t know were the problem was. I reordered and had to pay an extra $10.00 for 3 day ship... read more
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DiscountACParts.com has a 4.7 star rating with 1,979 reviews.
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