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DiscountACParts.com
- Auto Parts & Supplies
compressor failed within one year - impossible to get in touch with company. I now buy my a/c parts from pit stop auto parts.
To start with i'll say the parts work, i do have ac again. There statement of fastest shipping on the net is an absolute joke! Took 2 weeks to get from Texas to to me in FL. Condensor arrived first, fins on top and bottom where all smashed in from poor packaging. Condensor also doesn't fit a 1990 bronco as stated, completly different than original. Bottom bolts don't line up at all, had to drill new holes and rig up to get it in. Got about 10 of the same email all with the same tracking number all for the condensor. Called t... read more
The warranty process ****. You have to call, because they don't handle warranty claims via e-mail; and then when you do finally get your call answered, you don't get to speak to someone who can handle the exchange from beginning to end. You get transferred to another number, and then another number, where your wait time is routinely in excess of an hour. If you wait long enough, you eventually get a message that says to e-mail them.
While the initial purchase and installation went well, the AC Compressor has begun to fail in less than one year. One of the reasons I purchased from this company was their stated Warrantee Policy. I have called repeatedly for more than a week and get placed onto HOLD only to get a message telling me the wait time exceeds 60 minutes. And sometimes, the call is mysteriously dropped. All I want is to exchange the AC parts without the hassle.
My compressor locked up under warranty. I have been calling every single day several times a day from the moment they open for a week now. Impossible to get them to answer the phone! I have lost count of the phone messages and e-mails I have left and sent with my contact info to please call me. Yesterday I finally recieved a reply e-mail that stated I have to call them on a warranty issue WTF lol!!! Tonight 5:55 I finally got someone in Sales to answer and the second I said I have a warrenty issue I was disconnected. I will ... read more
I ordered a 2009 Kia Rondo AC compressor and they sent me a universal one. I called and spoke with someone and they just told me to screw some extra holes in it and it should hit... Not true... My mechanic send they sent something totally wrong. Terrible customer service... I even have to pay for the return.. Very disappointed..
Purchased an A/C compressor on 10/28/2016 for our ford f-250, had it installed by a mechanic on December, within 2 days the pulley started to wobble and the clutch assembly completely fell off ( no kidding), contacted the seller through ebay, they took their time for the 60 days to come up so we can not any longer leave a negative feed back and then denied our return
AC Compressor for 2008 Honda C-RV I replace AC Compressor in two hour included recovery and recharge 134a and replace accumulator drier/ I am also recommended Discount AC Part to the all employees at my work CO.
The shipment was not as described on website. Parts including AC Compressor were just thrown in box with NO packing material. NO INVOICE OR WARRANTY INCLUDED IN SHIPMENT. None of part numbers matched original order and email invoice!!!
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