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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great dealership! Highly recommended " I had planned on purchasing a Ford but when I had difficulty getting honest information from the local dealership I thought I'd check out the VW dealership for fun. There was no pressure, good inventory and the great looking cars with excellent features and better pricing won me over. Wish I would have checked it out much sooner!
Business response:
Thanks for the 5-star review, Holly! We're thrilled to hear Capo VW's service, inventory and prices convinced you to give VW a shot. We appreciate your feedback and hope you're enjoying your new vehicle! Please reach out at any time if we can be of further assistance. Kate
"Always A Pleasure" I appreciate the people at Capo VW and their level of care for the customers. They always manage to make me feel taken care of. That’s why my family all had Capo VW’s! My appointment this time was with Arlen and he is a wonderful example of that.
Business response:
Hi Amy, thank you for taking the time to leave a review! We truly appreciate your feedback and your kind words about Arlen and our staff. It's great to hear that you feel like Capo VW takes good care of you and your family and we look forward to seeing you again soon! Kate
"Curtis & Nick make a great team" Great experience. Discussed with Nick prior to arrival and car was out front ready to look at. Organized and very friendly! Got the car and deal we wanted. Very happy with the purchase for our daughter!
Business response:
Thanks so much for the 5-star review and your kind words about Nick and Curtis! It's wonderful to hear that you had such a positive sales experience at our dealership and we hope to see you again at Capo VW! Please feel free to reach out at any time if we can be of further assistance. Kate
"Another Great Buying Experience!!" Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice and answered absolutely every question I had about different models and such. I ended up purchasing the car a week later and Richard finalized everything. The time had finally come to help my son get into a new car. He suggested a Jetta so we ventured down to Capistrano VW again and as we walked in with the intention of asking for Richard, t... read more
Business response:
Thanks for taking the time to share your experience at Capo VW! We're happy to hear that Richard was so helpful to you in the past as well as this time around helping your son choose a new car. Your wonderful feedback will be much appreciated by Richard and the sales team! We hope your son is enjoying his new Jetta and hope to see you both again soon! Kate
"Window washer fluid not operating properly " Buddy took my initial call and referred me to Jeff who took care of everything including some additional issues I was having with the audio. Excellent service across the board
Business response:
Hello, thank you so much for your positive feedback! We are glad to hear that Buddy and Jeff provided a smooth service experience and that Jeff could also help you with your audio issues. Kate
"Another Great Experience " Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willing to be of assistance Brad is. Being able to have a Lyft take me to and from the dealership was also a huge plus as I have a wife and small baby at home. Thanks for another great visit Brad.
Business response:
Thank you for the wonderful review! We're pleased to hear that your service appointment went well and that Brad has been so helpful to you. We look forward to seeing you again soon! Kate
"quickly in and out for a small problem...." Low beam headlamp was out. They quickly dealt with it for me, even first thing on a busy Monday morning. i waited about 45 minutes.
Business response:
We appreciate your business! We are happy to hear that your Monday morning service was quick and easy. The entire team looks forward to serving you for all of your automotive needs. Thank you for taking the time to review us! Kate
"Battery replaced and oil change" Arlen has been my go-to guy for... a long time. I feel very well treated by an honest guy and a great staff. Dig the progress videos!
Business response:
Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Capistrano Volkswagen! We are glad to hear that Arlen provided helpful service. If any future issues should arise, we will be here to assist. Kate
"Great and genuine service" I adore this dealership. They are straight forward and even provide video of the repair as they disgnose the issues. I have an old 2002 Eurovan which can be tricky to find part/work on. I am always so happy with the work the dealership does and they keep it easy. Fred was my service agent this time. Super friendly and very helpful!
Business response:
Hi Melissa: We are so grateful that you chose to do business with Capistrano Volkswagen! Your experience matters so much to us, and I am happy to see that we fulfilled your expectations. I will share your kind review with Fred and the rest of our service team. Thanks for coming and we hope to see you again. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.