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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"New Tiguan" Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see ya going anywhere else!!
Business response:
Thank you for taking the time to leave a review! We're thrilled to hear that the sales department here at Capo VW has been so helpful to you over the last several years. Your kind words are much appreciated. Enjoy your new Tiguan! - Kate
"Service Experience" The entire service team was wonderful to work with when getting me car fixed. Especially Fred, who was extremely helpful. All of the work I had done came out great!
Business response:
Hi Duane, thanks for the great review, we appreciate your feedback! We're glad to hear that Fred took such good care of you during your service visit. Thank you for trusting us with the service of your vehicle and we hope to see you again at Capo VW! - Kate
"100k Service" Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner vehicle. tech and agent were very quick and helpful. Everything was easy and worked very well.
Business response:
We're thrilled to hear that you had a positive experience here at Capo VW! Thank you for taking the time to review your visit to our sales department. We appreciate your business and hope to see you again for any future automotive needs! - Kate
"Best customer service ever! " Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially stellar with Jeff Maris as our service advisor. He was knowledgeable, direct, and addresses every concern individually.
Business response:
Thanks for the 5-star review! It's great to hear that you had such an excellent service experience with Jeff. We truly appreciate your business and look forward to seeing you again at Capistrano VW! - Kate
"150kService" I have purchased and serviced 3 vehicles at Capo VW over the last 15 years. The vehicle service is excellent and the staff is professional.
Business response:
Thanks for the 5-star review! It's wonderful to hear that the service and sales departments here at Capo VW have been so helpful to you over many years. Thank you for your kind words about our staff! We look forward to seeing you again. - Kate
"Amazing Service" I came in this weekend super stressed because I needed to get a new car fast. After a long day of going to dealerships and feeling overwhelmed, the VW staff (especially Buddy and Nick) was extremely helpful and answered all my questions. If you're looking for a new car this is the place to go.
Business response:
Thanks for taking the time to leave a review, your wonderful feedback and rating mean a lot to us! We're thrilled to hear that Buddy and Nick and the rest of the sales team here at Capistrano VW were able to help you out with your search for a new car. Have a great day and happy driving! - Kate
"The Perfect Beetle from the Best Sales Team" The team from Capistrano Volkswagen that my fiancé and I had the pleasure of working with are all rockstars - especially Richard. His knowledge and passion for all things “Beetle” made us finding the perfect Beetle an easy process. He went above and beyond to make sure we were well taken care of and comfortable throughout the sales process. My fiancé has a grin from ear to ear whenever she even sees her white SE beetle even sitting in the parking lot. Thanks to everyone at Capist... read more
Business response:
Thank you for the kind words and recommendation. Richard is one of the best! Thanks for being part of the Capo VW family!
"Quality and Assurance" I have brought my car at Capo VW several times already and I like how they made sure your car come out of the service perfectly done right at the first time. Appointment scheduling is easy. You don't need to wait several days before your car can be serviced. My service advisor, Fred, always keep me informed about the status of my car. I also really like how they take a quick video of my car on how it is doing during the service.
Business response:
Thanks for using Capo VW as your service center. We truly appreciate your business. Glad scheduling was easy and Fred could keep you informed. Thanks for being part of the Capo VW family!
"Fast & friendly service." Time for the 90K service and off to Capo VW to get it done. Fred is always efficient, informative and a pleasure to work with. Unfortunately, additional problems were found (torn front suspension bushings) but they had the car ready by mid afternoon. Great crew here, both up front and in the shop. Been servicing my VWs here for almost 20 years and I trust these guys to do the right thing for my car.
Business response:
Thank you for the review! We're happy to hear Fred was able to take great care of you and listen to all of your needs. Thank you for being such a loyal customer to us all these years.
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.