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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Battery Replacement " My service representative Brad did a very good job communicating with me and which made the experience better. I did have to call VW customer care myself to determine battery was under warranty but other than that I was satisfied.
Business response:
Thank you for choosing our dealership! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"Seriously great people and business ethic" Sometimes taking a car for a tune up can be like having a medical checkup...nervous to hear something you don't want to hear. At Capo VW, the service is personal and very detailed with fantastic communication. I have texts and emails with video updates if I choose, before any work is done, followed by a phone call. Service is prompt and I'm never nervous about a pricetag because I know I'm getting any specials they can apply. Now I have 2 cars from Capo VW because I love their serv... read more
Business response:
Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Capistrano Volkswagen! We are glad to hear that our team was helpful and the work was completed in a timely manner with detailed communication. If any future issues should arise, we will be here to assist. Kate
"Killer Service!" Great service all around, especially my sales associate, Joey... good dude! He helped make an otherwise stressful car-buying experience pleasant. Would highly recommend Capo VW, and Joey, to friends and family. Thank you!
Business response:
Hi Brian, Thank you for sharing your review! It's a pleasure to know that Joey provided you with such excellent assistance. We hope to see you again! Kate
"Service" Jeff our service advisor is always very efficient & accommodating! 10k service & several recalls were performed as needed, great service & will always return to Capistrano VW!
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Kate
"Honest and friendly experience! " Worked with Curtis And he was upfront and honest. We came from a very bad experience at another dealer and Capo was a breath of fresh air. Didn’t feel like we were being taken advantage of. After I purchased the car he spent time going through every detail. Would ONLY buy at Capo! and i LOVE my car!
Business response:
Hi Megan, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your comments with Curtis and the rest of our team. Please let us know if we can ever help you in the future. Kate
"very good" Always quality work, easy to get the car worked on. Very professional local dealer in San Juan . Jeff Maris is easy and honest to work with .
Business response:
Thank you for choosing Capistrano Volkswagen. We are glad Jeff Maris was able to assist you with all your needs! Kate
"Arlen was awesome" Arlen helped me fix something that had been broken on my jetta since 2011! Two other individuals at other dealerships had attempted to help me but were not successful. Extremely happy with my experience.
Business response:
Thank you for the kind words about Arlen and Capistrano Volkswagen's service department! We look forward to sharing your compliments with them. We appreciate your business! Kate
"great service" Steve Skinner great no nonsense communication, best deal offered without painful haggling, bought car and very happy. would recommend Steve and dealership to friends and family
Business response:
Michael, Thank you for taking the time to share your comments concerning your recent Sales experience at Capistrano Volkswagen. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come! Kate
"#1 Service Center in Orange County" Total Staff is wonderful to deal with. Pleasant, Professional and enjoyable to talk with. My service experience is again fast and just a wonderful experience. The service tech, Scott Churchfield, has always done an extremely great job.
Business response:
Thank you for taking the time to review Scott and Capistrano Volkswagen! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Thank you for being part of the Capo VW family! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.