This profile has been claimed by the business owner or representative.
Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Battery Problem!" My vehicle wouldn't start, so after waiting for about 10 minutes, my vehicle started, I then rushed over to the dealership, Fred immediately helped me and advised that it was my battery, I had to wait no more than 20 minutes and I was ready to go on my running around. I even my car washed! Thank you again CapoVW for your friendly and professional service.
Business response:
Thank you for the 5-star review! We are so happy that Fred and our team fixed your battery in a timely fashion. Enjoy your clean car and thank you again for being a part of the Capo VW family!
"Thank you " Very friendly and professional service as always. Brad and the team are always on top of keeping me informed on what’s going on with my car.
Business response:
Thank you for your kind words, we appreciate it! We are happy to hear Brad and our team take such good care of you. Thank you for being a part of the Capo VW family!
"Easy & fast" These guys are always the best. Great thing they are not out to take each others business , if one guys sets and start the process he passes to original quoter
Business response:
Hi Kurt, Thank you for your kind words about our team. We are so glad you had an easy and fast experience!
"Well Done" I brought my new Atlas in for a Due Bill from the sale and to fix a rattle. They gave me a rental, and took care of the due bill, and found the rattle. Easy, and very good service!
Business response:
Thank you for the 5-star review, we appreciate it! We are glad you had such an easy and great service from our team!
"It is always incredible. " I work with Arlen he is always so helpful and attentive. Love that you send a video of the car. When I call to make an appointment I don’t experience hold times. I always request to work with Arlen and I am always accommodated. Work is great.
Business response:
Hi Jessica, Thank you for the 5-star review! We are so happy you have such incredible experiences with Arlen and that he takes such good care of you!
"Friendly, efficient, and professional service." Real people using technology and skills to service an amazing, iconic brand. Most importantly, it is a friendly work and service environment. The showroom sales staff is friendly and always willing to offer updates for all the great safety/mileage/design features for new models.
Business response:
Thank you for the5-star review! We appreciate your compliments about our friendly and efficient team!
"Friendly, no BS dealership " We originally leased our car and all went smoothly. I don’t recall our salesman’s name but he was very forthcoming and transparent. We now decided to buy out the leased vehicle because we really like it. Chuck was our salesman and he was great - friendly and helpful. The two men in finance were also friendly and easy to work with. Our only minor issues were that it was their first day using a new digital signing system so we were there for over 4 hours instead of the “couple” we were originally ... read more
Business response:
Hi Pamela, Thank you for the kind words about our sales and finance team! We apologize about the wait being longer than what you were informed, however, we appreciate your patience and thank you for being a part of the Capo VW family!
"2014 Passat TDI" Great sales team and buying experience. This is what buying a car should be .Richard knows the product and was very helpful finding the right vehicle for us. This dealership should be the model for the car buying experience. It’s worth driving 30 miles to buy my car here.
Business response:
Hi Rick, Thank you for the 5-star review! We appreciate the compliments about our team, especially Richard. We hope you enjoy your new car and welcome to the Capo VW family!
"Fast and Fair Buyout Experience" This was a buy out of a lease we had. We have leased three cars over the past 5 years from CapoVW and will likely visit again.
Business response:
Hi Michael, Thank you for the 5-star review! We are so happy to hear you had a fast and fair buyout experience. We can't thank you enough for being a loyal customer to the Capo VW family!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.