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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Convenient and reasonably priced! I was dreading having..." Convenient and reasonably priced! I was dreading having to go to a dealership because every one I have gone to in the past has ripped me off, but I thought the prices here were incredibly fair, and the service staff was straight forward and helpful.
Business response:
Thank you for the feedback! It's great to hear that Fred was able to put you at ease and get your service handled quickly and fairly. Thank you for choosing Capistrano Volkswagen and we hope to see you again. Kate
"They were very courteous. Arlen was very knowledgeable..." They were very courteous. Arlen was very knowledgeable and efficient. My car was ready in a timely manor. Great experience! I will definitely return when needed.
Business response:
Hi Bruce, We are glad to hear you had such a great experience and we will be sure to pass along your praise to the Arlen and our service team. If you ever need anything in the future, please do not hesitate to reach out. Kate
"Pleasant experience" Very good experience. Everyone was very friendly with no hard sell pressure. Our sales person was Buddy Holguin and he was the best! He took the time to show us everything and we had a great test drive. If you are looking for a vehicle please go see Buddy.
Business response:
Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that Buddy and our team can assist you with! Kate
"Very easy and most pleasant vehicle selection." We are very satisfied with the 2019 Jetta we just (1/6/2020) received from your dealership. We are happy with our selection, we loved the Tiguan, but did not have a need for the larger vehicle. Thanks again for all the time and effort spent helping us with our selection of the Jetta.
Business response:
Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope you enjoy your new 2019 Jetta and look forward to working with you again! Kate
"Personable, direct, and efficient. " Really appreciated the updating phone calls and texts.....with videos of problems and solutions to fix. Final cost not at typical dealership numbers. Thankyou for the top-notch service! Kevin K
Business response:
Hi Kevin, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance in a personable and efficient way. We hope to see you again! Kate
"E Golf" 40,000 mile service was $32.00! Very pleased with the cost. Service advisor very upbeat, friendly and knowledgeable of the Volkswagen brand of cars.
Business response:
Thank you so much for sharing your service experience at Capistrano Volkswagen with others! We're pleased that you were happy with the cost of the service and hope you'll continue to return here for future work. Kate
"Great service and very expedient. They fixed the problem..." Great service and very expedient. They fixed the problem with my son’s car same day. Fred was especially helpful and communicated clearly the service process Thank you!
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with Fred and don't hesitate to let us know if we can be of further assistance. Kate
"Detailed CPO Passat I bought last week," Did what they said they would do - that's all anyone can ask for. Attentive staff, nice facility. Seem to be in touch with consumer needs. Works for me.
Business response:
Hi Scott, Thank you for the 5-star review! We are so happy to hear that our team took great care of you during your service visit. We hope to see you again for any other service needs you may have! Kate
"Service" Great customer service! Arlen was great- very friendly and helpful! Thanks for getting me in so quickly and for washing my car too! Thank you!
Business response:
What a great review, thank you! We are delighted that Arlen was friendly and helpful to you and that you were able to be taken care of in a short time. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.