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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great!" Great people, service was quick and done well. The coffee was amazing and I was super happy when they washed my car which was awesome
Business response:
Thank you for letting us know what a great job our staff did during your recent service visit! We pride ourselves on our great customer service and are happy to hear that you had a pleasant experience here at Capo VW. We look forward to seeing you again soon! Kate
"Service" Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice
Business response:
Thank you so much for this great 5-star review and thank you for choosing our dealership to service your vehicle. We’re here for you anytime! Kate
"Brad greeted me at my car before I could even get out😳" I am always please with exceptional service I receive at Volkswagon! The customer service is very friendly and makes you feel comfortable and trusting of the company overall. I’m always please with the quality of service and the knowledge they provide me.
Business response:
Jenny, Thank you for your feedback on your recent visit to Capo VW. We're glad to hear that our staff was able to assist you with your service appointment and that you had such a positive experience. We hope you will continue to use let us be your choice for your vehicle needs. Kate
"Service Department" The service department is very well organised . The service team is highly competent and personable. The team goes the extra step to get everything done as quickly as possible with the least amount of stress for the customer. I have only had the most positive experiences here. Great coffee as well!
Business response:
Thank you for the kind words about our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for being part of the Capo VW Family! Kate
"All is good." Buddy and Capo Volkswagen have been responsive, caring and helpful. Thanks for all your help. Buddy was the best salesperson, he has sold me three cars so far.
Business response:
Thank you so much for your great review of Capo VW and Buddy! We appreciate your thoughtful words that we will pass along to him and thank you again for being a loyal customer. Kate
"New car" Great quick and efficient sales team. Steve Skinner did an amazing job helping me get in and out the door in my new car in a short amount of time.
Business response:
Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here working with Steve Skinner here at Capo VW. Kate
"Was good, minus on thing. " Upon receiving my car back. There was a small dent made by service personnel. Arlen was very nice, helpful, understanding and quick to come up with the solution.
Business response:
Hello, Thank you for sharing your thoughts about your experience with Capo VW. It's great to know that you had a positive experience and that Arlen was able to rectify the issue that occurred when your car was in for service. We appreciate your business and hope to see you again soon! Kate
"excellent service ...beyond excellent!" great service writer named Jeff...very good man ...always there to help and comes through like a knight in armor! He is the best ever...thank you !
Business response:
Thank you for the review! We're glad to hear that Jeff was able to help get you what you need. Kate
"Very Efficient" Brad was not only very helpful, but bent over backwards to get my 2001 Passat's work done in a timely manner. Capistrano VW is the only place this car has had any work done, including oil changes. Jim Parker Happy customer for 18 years
Business response:
It was great to have you back, Jim. We're happy to hear that Brad went over and above to get you on your way. Thank you for always choosing Capistrano Volkswagen. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.