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Capistrano Volkswagen

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more

Location details

32922 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,476 reviews
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PKKING's profile image
4 years ago

"Great service! Prompt, courteous and well done!! Jeff..." Great service! Prompt, courteous and well done!! Jeff Maris was extremely kind and helpful. 5 Stars for all. I have always appreciated the attention and great work done at Capo VW. 

Business response:

Thank you, it's wonderful to hear that Jeff has been so helpful to you! We appreciate your business and look forward to assisting you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate 

bjbtmcet's profile image
4 years ago

"We have purchased three cars from Capo. We have been so..." We have purchased three cars from Capo. We have been so happy. Always treated well. A great staff. So helpful and patient. Thank you Jeff! 

Business response:

Hi Jeff, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate 

NKZJBROOKS's profile image
NKZJBROOKS 
4 years ago

"Richard was fantastic to work with and went above and..." Richard was fantastic to work with and went above and beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would work with him again. 

Business response:

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car. Thank you for choosing Capistrano Volkswagen! Kate 

BOBBYSIMS77's profile image
BOBBYSIMS77 
4 years ago

"Excellent service" They provide very friendly service at Capo VW. Brad and Fred have been my service advisors for years. I highly recommend seeing them on your next VW service. 

Business response:

Hi Bobby, We are very happy to hear that Fred and Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate 

olivia.santoni16's profile image
olivia.santoni16 
4 years ago

"Fred and Brad are always so awesome. Brad was able to get..." Fred and Brad are always so awesome. Brad was able to get me in the next day for my oil change. They used Lyft to get me to my appointments while my car was being worked on. I’m always so happy when I get my car back, all clean! I can’t wait for my next service! 

Business response:

Hi Olivia, Thank you so much for your excellent review of Capistrano Volkswagen! We are so glad that Fred and Brad had the opportunity to work with you and make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Kate 

987 Cayman Owner's profile image
987 Cayman Owner 
4 years ago

"An awesome experience" I had been looking for a low mileage, used Porsche Cayman for some time. A very fairly priced car with low mileage came up on Car Gurus. I had been looking countrywide, but this particular one was from Capistrano VW. I enquired through Car Guru and Richard McAllister promptly responded. Richard was a joy to work with. As the car had just come in to the dealership, there were no photos so Richard went out to the car and took a very well done video introducing the car and himself. I worked with Richard ... read more

Business response:

Hello! Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. We are happy to hear that Richard and the rest of our team provided you with an exceptional experience. Congratulations on your new car! All of us at Capistrano Volkswagen are glad to have you as a customer. Kate 

CHRISLISALEDYARD's profile image
CHRISLISALEDYARD 
4 years ago

"Top notch!" This is my second Volkswagen purchase at this location because they know how to do fantastic, friendly, professional business. I will definitely be back for service needs as well! 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! We are always happy to help and look forward to seeing you for your service appointments! Kate 

JCWRIGHT's profile image
4 years ago

"Another VW from Capo" This is my 4th GTI, (and our 10th VW). We have been shopping at Capo VW for over 25 years, and after numerous cars purchased (and serviced) here we always return because of the great people. Joey and Nick made it easy to get into a new VW, and the service advisors (Fred, Jeff, Brad & Arlen) are all very knowledgeable and helpful. Keep up the great work!! 

Business response:

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Capistrano Volkswagen are glad to have you as a loyal customer and we look forward to seeing you again! Kate 

jsmen81's profile image
4 years ago

"Always so nice and professional. Love taking my car here...." Always so nice and professional. Love taking my car here. Always get great services done. Will continue to come back for any services needed on my car. 

Business response:

Thank you for your review, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate 

Frequently asked questions about Capistrano Volkswagen

How is Capistrano Volkswagen rated?

Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews. 

When is Capistrano Volkswagen open?

Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.