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Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"This location always takes care of my car & I. This is..." This location always takes care of my car & I. This is the only dealership location I trust and feel comfortable going to alone as a female
Business response:
Thank you, Alexa, we appreciate your business and our team looks forward to serving you again soon! Kate
"I always go for service and Ferd is very hopeful and he..." I always go for service and Ferd is very hopeful and he always take care of my car problem right away. I am very happy and recommend him to all my friends. Thanks Ferd
Business response:
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Fred and the team, and we look forward to working with you again. Kate
"Best Service" I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m always pleased with my service at this dealership. Thank you for making a big problem as painless as possible. Also, Dean the mechanic was awesome! I love the videos you guys send out. He also came and talked to us along with Brad when I came to pick up my car and discussed in detail what he did and gave me confidence that I won’t have long term damage. Thanks a... read more
Business response:
Thank you for taking the time to share your thoughts on working with Brad and the team. We're glad to hear that they were able to help and deliver such a great experience! Kate
"Fantastic" This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else .
Business response:
John, Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"We have always had very good experiences with this VW..." We have always had very good experiences with this VW dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too.
Business response:
Charity, Thanks for sharing your thoughts about your experience working with Brad here at Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate
"We had a great experience with the Capo VW. Friendly and..." We had a great experience with the Capo VW. Friendly and personable despite being short staffed. They were the best priced in the Orange County area, and I’d highly recommend them to friends and family.
Business response:
Kelsi, Thanks for sharing your thoughts about your experience working with Buddy, Paul, and Nick here at Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Thank you for visiting Capistrano Volkswagen. Kate
"Top notch service at Capo VW from start to finish! Steve..." Top notch service at Capo VW from start to finish! Steve Skinner and AJ in finance made the process quick and enjoyable. Steve was easy to get along with, and provided a non traditional, low stress buying experience. His product knowledge and great explanations of the features of the car gave us a good understanding of the Tiguan and gave us confidence when driving away. We will be back at Capo VW if we ever have another need for a new VW.
Business response:
Nick, Thank you for your very kind review. Steve, AJ, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. Kate
"This dealership has the best selection of all the..." This dealership has the best selection of all the different models of VW but what really makes it special is a salesman named Buddy Holguin! I have visited many different dealers over the past several months but have not met a better salesman who really cares about finding you exactly what you’re looking for. He is very friendly and helpful, taking the time to go on the test drive with you explaining the car as you go. I highly recommend you visit this dealership if you ... read more
Business response:
Hello! Thank you so much for your excellent review! We are so glad that Buddy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Kate
"Excellent service!" All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face coverings. A pleasure to work with.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Capistrano Volkswagen. Kate
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
Capistrano Volkswagen is open now. It will close at 8:00 p.m.