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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I’m so happy with the service I have in Volkswagen they..." I’m so happy with the service I have in Volkswagen they are so professional and willing to help their customers, they service my car less than 2 hours I’m definitely going to recommend them to my family and friends thanks so much.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate
"New Jetta SEL Premium" Very happy with the terms of the lease. We like the vehicle so far, and feel like the payments are appropriate for the vehicle we leased.
Business response:
Thank you so much for choosing Capistrano Volkswagen, Jacqueline! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate
"purchase our bug" easy purchase was easy to get it all done. did not take long. everyone friendly. was just an easy transaction and went smooth. no issues
Business response:
Thank you, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate
"scheduled Maintenance " Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership as the oil level was not full after they changed the oil as part of my service. Pricing is on the high side.
Business response:
Hello, Thank you for your feedback as we will continue to improve with it. We appreciate your review and hope to see you again in the future for your vehicle needs. Kate
"Great job" They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work.
Business response:
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. Kate
"AWESOME CAR BUYING EXPERIENCE...PERFECT 10!" Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I'm sure this isn't the norm, but Miles Brandon, the owner of Capo VW and his excellent sales consultant Mike Stieber delivered our new VW Arteon personally TO MY HOUSE. We still had to go down to the dealership to finalize everything and Mike came in on his day off to make sure everything was taken care of. Mike even spent at least a... read more
Business response:
Hi Ken and Kathy, Thank you so much for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Arteon! Kate
"I had a good experience at Capistrano Volkswagen. The..." I had a good experience at Capistrano Volkswagen. The staff was courteous and professional. I didn’t feel pressured into making a purchase. Would definitely go back again.
Business response:
Thank you, Jacob, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate
"The team at Capo VW was friendly, helpful, fair and not..." The team at Capo VW was friendly, helpful, fair and not pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking out the right car for our family. We worked mostly with Buddy but everyone there makes you feel like they value your business. Would recommend them to anyone looking to buy a VW.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Professional, Helpful, Genuine, Love the video-High..." Professional, Helpful, Genuine, Love the video-High Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all.
Business response:
Thank you for your business and for this review. We're happy to hear Arlen was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.