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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I had a really great experience here! Nick was extremely..." I had a really great experience here! Nick was extremely helpful with my lease buy out and made the process extremely quick and easy. He kept in touch with me through out the whole process to make sure I knew everything up front which I really appreciated. He gave me all of my options and wasn’t aggressive or pushy at any point in the process!
Business response:
Thank you so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate
"Satisfied" The only thing missing was a video of the service. Apparently something went wrong and only the introduction was transmitted so no record of the service.
Business response:
Thank you for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate
"Everyone at Capistrano VW truly made me feel so confident..." Everyone at Capistrano VW truly made me feel so confident in buying my car from them. Buddy Holguin sold a car to my boyfriend back in September 2019 so we had to come back to him when I wanted to buy a new car. Let me put it this way, I left the Toyota dealership to come straight to VW to buy my first VW car. My family has always bought Toyota’s, but I’ve converted! I’m never going to any other dealership. Thank you so much for making me feel confident and excit... read more
Business response:
Thank you it's fantastic to hear that we provided you with great customer service while assisting you with the purchase of your new Tiguan! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Volkswagen! Kate
"sevice" Best dealership we have ever worked with! Clean, courteous, always straight-forward and willing to go the extra mile. We have purchased 4 cars and will be buying our next car from them in a few years.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. We look forward to seeing you next time! Kate
"I had a fantastic experience!" I had a great experience! I was well taken care of and I love my car! Capistrano VW made it easy and convenient for me to purchase a brand new car.
Business response:
Hi JP, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Kate
"Always great and honest service , car serviced on time,..." Always great and honest service , car serviced on time, pick up and drop off Uber lift service , clean car at the end of the repair Thank you Capistrano team
Business response:
Hi Luis, Thank you for your business and for this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Really enjoyed my experience with the dealership...." Really enjoyed my experience with the dealership. Especially found Steve Skinner to be both helpful and easy to work with. 5 stars for for overall experience for sure.
Business response:
Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad that Steve was able to help, and we hope you enjoy your new vehicle! Kate
"Amazing service department" As always superior customer service, I have been leasing from VW capo for years now never disappointed with the exceptional care and friendly customer service
Business response:
Hi Athena, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"The best car buying experience I've ever had." A big thank you to Nick and everyone at Capistrano Volkswagen: I inquired online about a late model Tiguan, and within an hour, I had a welcome email from your sales manager, Nick Colucci. Five minutes after that, I called him. Nick was open, welcoming, and more importantly, honest from the start. I can't say enough about how awesome Nick is toward his customers. Best of all, he never pressured me in any way. He did get me 0% financing, and a beautiful new Tiguan. The price Cap... read more
Business response:
Hi George, Thank you for your feedback on your recent visit to Capistrano Volkswagen. We are so glad to hear that Nick was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.