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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Easy appointment thru the web site. Quick check in...." Easy appointment thru the web site. Quick check in. Reasonable service time. High tech by way of text messages and videos of the service on the vehicle by the actual technician assigned to your car in real time. Solid performance. What else can you ask.
Business response:
Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Buddy recently helped me get into a new 2019 Golf..." Buddy recently helped me get into a new 2019 Golf Alltrack and I am wondering why I didn't do this sooner! He has helped my family purchase multiple cars at Capo VW and he is the guy we recommend to everyone in search of a new car. Go here, ask for Buddy, leave in a few hours with a brand new ride.
Business response:
We are very happy Buddy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Perfect experience great sale support. Steeve was great..." Perfect experience great sale support. Steeve was great in the advice and support. I recommend to go there if you want a buy a car
Business response:
Hi Nicholas, Here at Capistrano Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review! Kate
"Fixed the backseat fold forward mechanism" Always fast, easy and professional. Jeff Maris is the man! They ordered the part, it was there in 2 days, fixed it right away. Thank you
Business response:
Thank you so much for your kind words for Jeff, and for taking the time to leave us this wonderful feedback! Kate
"Brad always helps us out in service. We usually wait for..." Brad always helps us out in service. We usually wait for the car and it is finished in the time promised. Be seeing you again
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"The service department has nice friendly staff who always..." The service department has nice friendly staff who always do their best to be helpful. I trust that my car is in good hands and I am always satisfied with the service.
Business response:
Thank you for taking the time to share your thoughts on working with Capistrano Volkswagen's service team. We're glad to hear we delivered such a great experience! Kate
"Capistrano VW & Mike for the win" My wife and I were looking for a Volkswagen and I wish we would have called/emailed Mike Stieber sooner! Mike sent us a video of the cars we were considering, was great at following up, and made the process very smooth from start to finish. On top of that, he's just a really nice guy.
Business response:
Thank you so much, Eric, for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"Capistrano Volkswagen never disappoints. Excellent from..." Capistrano Volkswagen never disappoints. Excellent from sales to service. Car was in for 20 miles service and all was done perfectly. Convenient evening drop off and car was done and cleaned early the next day. Nice to have a clean car again during the pandemic!
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our customers have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate
"Arlan and Brad are the best service representatives in..." Arlan and Brad are the best service representatives in the industry- always polite, professional, and thorough whenever I service my VW cc! I always feel they have my best interests in mind and not trying to up sell services I don’t need. Thx - Brian J.
Business response:
We appreciate your business, Brian, and our team looks forward to serving you again soon! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.