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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Very efficient, clean and courteousGreat communication..." Very efficient, clean and courteous Great communication by the service department. Everyone is very helpful at this dealership. I would recommend them to all my friends.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Capo VW Service is the best! We consistently have great..." Capo VW Service is the best! We consistently have great service by our advisor, Brad, and the mechanic team. They really help us know what to do and when to keep our Atlas running smoothly! Thanks Capo VW!
Business response:
Hi Beth, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Buddy is by far the best car salesman anyone could ask..." Buddy is by far the best car salesman anyone could ask for. He made buying a car so easy and fun! He knows everything there is to know about Volkswagens.. BEST man too ! He is so genuine ..
Business response:
Thank you, we are very happy to hear that Buddy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"A quick checkup" Made an appointment on-line and went in for a quick check-up before hitting the road. All was good and I was in an out in about an hour. They even washed my 2018 Passat SEL.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate
"Fast, fair and concise" Delivered as promised at a fair price. Can always count on you people which is why I've owned 5 VW's over the past 15 years.
Business response:
Gary, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"We always receive the best service when it comes to..." We always receive the best service when it comes to buying or leasing a car through Capo VW! The staff has consistently been professional and friendly throughout the six years we’ve visited the dealership and works with us to make the experience enjoyable.
Business response:
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that we earned your repeat business! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate
"Arlen really helped me out. I was recently in for service..." Arlen really helped me out. I was recently in for service a few weeks ago & did a big service job. Had recently spent some money doing a water pump. I had lost my job when COVID 19 started and replay didn’t want to spend the money but I knew it was an important job with the mileage on my car & didn’t want it to lead to other more substantial problems . Had to take the car back In again due to a check engine light so I was nervous that I had another major issue wi... read more
Business response:
It's great to hear that Arlen able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate
"Great Service " Brad is always so helpful. He understands I am a college student with tight finances and takes great care of my car. I trust what he says I need to do.
Business response:
Thank you for your review and kind words for Brad. We appreciate your business and our team looks forward to serving you again soon! Kate
"Outstanding customer service, fast, and worked with me to..." Outstanding customer service, fast, and worked with me to get the best price for my trade. From the time I arrived until the time I left the staff were pleasant and helpful. Thanks! Ryan
Business response:
Ryan, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.