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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"As always - service was easy, got quick and clear info..." As always - service was easy, got quick and clear info from the tech, and was out the door. They told me certain things that needed addressing, but were not pushy. Made it super efficient. Have had multiple cars serviced there for years.
Business response:
Thanks for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate your business and hope to see you again soon! Kate
"Capistrano VW has thee most friendly people making it..." Capistrano VW has thee most friendly people making it pleasant experience every visit and will always buy and service my VWs there. Thank you all at Capistrano!
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. Kate
"Best Car buying experience ever and I'm a guy who spent..." Best Car buying experience ever and I'm a guy who spent more than 20 Years in the Car Biz. Nothing small town about Capo VW. The salesman, Buddy, is a true professional and knows and breathes VW's. And Nick, the sales manager, very hands on, personal, friendly and cut right to the chase with the numbers. Super great car buying experience. I'm going to send everyone I know to come and see you guys. Thanks! Blessings, Gifts and Godspeed. Be well. Best, Skip Reese
Business response:
Skip, It's great to hear that Buddy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate
"Buddy and the whole experience was the best. I have..." Buddy and the whole experience was the best. I have leased and owned many cars threw out the years and this was by far the friendliest, fastest experience I have had ever!
Business response:
Stacy, Thank you so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and let Buddy or our team know if we can be of any more assistance! Kate
"Easy drop off and friendly staff! Liked the fact that..." Easy drop off and friendly staff! Liked the fact that video review of car is sent and everything is explained by the technician ahead of pick-up.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"I came in for my 20k mile check. I was very impressed..." I came in for my 20k mile check. I was very impressed with the speed & service. I told my assigned technician (who was very nice & helpful & fast) I had limited time so I need to be out in 1.5 hours. And my car was actually ready in one hour. All together i was very happy with the service and speed. I will be back. Side note: Unfortunately I did not choose Capistrano for my 10k because that location was closer to me. It was very disappointing. Horrible service. My te... read more
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Everyone was great, Steve and AJ helped my daughter get..." Everyone was great, Steve and AJ helped my daughter get into the right car for he and her family: Thank you, Sherry Vandervoort 949-702-9488
Business response:
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Volkswagen! Kate
"I always receive outstanding service here. Everyone is..." I always receive outstanding service here. Everyone is helpful and efficient. Care is taken to explain everything fully and let me know my options so I can make and informed decision.
Business response:
We are very happy to have provided you with such a positive experience, Lynne! We sincerely value your business and look forward to your next visit. Kate
"Quick, easy and safe conditions in our service. Loaner..." Quick, easy and safe conditions in our service. Loaner cars are no longer available, but all scheduled service there seems to go quickly. The video review of the vehicle by the technician is especially nice.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.