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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Joey & the team we’re great! Thorough, Courteous, and..." Joey & the team we’re great! Thorough, Courteous, and punctual. Delivered as promised & exceeded my expectations! I didn’t think possible, in my situation to get into a VW that I wanted...
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey and the rest of our team met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"I can’t thank Capo VW enough for the service they..." I can’t thank Capo VW enough for the service they provide. I drive over 30 miles passing many VW dealerships so I can get the exceptional service from Capo VW. Fred Evans in the service department went above and beyond providing stellar customer service updating me every step of the way while my vehicle was getting repaired and also providing me a rental vehicle. Dean Sitzman was the technician who repaired my vehicle and Dean did a fantastic job. What blew me away was t... read more
Business response:
Thank you so much for your wonderful feedback, Kevin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Great service. Easy to schedule online. Dropoff was..." Great service. Easy to schedule online. Dropoff was smooth. The service itself was quick and no upsell on anything I didnt need/want. Very good communication with email, video and text. Thanks!
Business response:
Hello, We are very happy to have provided you with such a positive experience working with Arlen! We sincerely value your business and look forward to your next visit. Kate
"Brad, the service manager/writer is a true professional..." Brad, the service manager/writer is a true professional and very personal as well as easy going. His product knowledge is unquestionable. It was indeed a great service experience! Brad took excellent care of me, answered all of my questions and concerns, and made me feel grateful for my "Car-buying" experience at Capo VW. Sincerely and Best Regards, Skip Reese
Business response:
Thank you so much, Skip, for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"Brad was fantastic as always! He’s the best I’ve ever..." Brad was fantastic as always! He’s the best I’ve ever had! And capo Vw and the staff are friendly and professional! I’ll never ever go anywhere else
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate
"Best car buying experience ever! Everything was done..." Best car buying experience ever! Everything was done through text messages and when I got to the dealer, the process was fairly quick. They are great people and a big shout-out to Nick Colucci and Buddy Houlgin!
Business response:
Sal, We are very happy to have provided you with such a positive experience working with Buddy and Nick! We sincerely value your business and look forward to your next visit. Kate
"The one year Service was preformed and was "Well done'...." The one year Service was preformed and was "Well done'. The service was on time and under budget. The car was washed and returned as a Clean car. Thank you.
Business response:
Carole, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate
"great communication. great service.They always called to..." great communication. great service.They always called to let me know what was going on with the car and the parts. The car was ready with 10 minutes of me showing up.
Business response:
Hello Phillip. Thank you for taking the time to share your feedback with us. Brad and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate
"Your staff are always happy to see me, even when it’s a..." Your staff are always happy to see me, even when it’s a minor issue. It’s a treat to visit because I always leave with a freshly washed car. If I’m waiting, someone always gives me an update on the work. When the car is in for its annual servicing, they always produce a video to show the work. I’ve been very pleased with the people, the work and the location dealership.
Business response:
Hello, We appreciate your business and our team looks forward to serving you again soon! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.