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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Overall good expieriance. But would not take anything off..." Overall good expieriance. But would not take anything off MSRP, although the expieriance was positive because the personel were pleasant to work with I will likely shop elsewhere in the future. I asked if we got any free oil changes as part of a new car purchase. The employee said,” we’re not allowed to give anything for free” combining the refusal to reduce the car price from mars and no oil changes makes me think the car dealership owner is cheap. And/or we got... read more
Business response:
Hey Brian, Thank you so much for taking the time to share your feedback with us as it's important our customers feel taken care of. If you're willing to discuss further, please contact us at customerservice@capovwmazda.com. Sincerely, Kate
"Stress Free!!!" From the very first contact Forouz Mohisefat made me feel I was in good hands and the experience turned from being stressful to stress free!!!!
Business response:
Hi! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are delighted to hear Forouz was able to assist you without any undue stress. Enjoy your new vehicle! Kate
"I found everyone at the dealership to be very helpful,..." I found everyone at the dealership to be very helpful, friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim level at the same price. I have many a extra features to enjoy.
Business response:
Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you enjoy your new Mazda CX-30. We appreciate your review! Kate
"Service writer was friendly, knowledgeable and..." Service writer was friendly, knowledgeable and professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, open and inviting ...not dingy and run down like some dealerships. The waiting area was also very nice.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"Love the new building. Very welcoming. Getting to hear..." Love the new building. Very welcoming. Getting to hear see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service
Business response:
Thanks for sharing your thoughts about our dealership. We are pleased to hear you were comfortable and enjoyed our waiting area. We appreciate your business and hope to see you again soon! Kate
"As always, premium service with a great staff" Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words.
Business response:
Serdar, Thank you so much for the 5-star review. We appreciate you choosing our dealership and helping to share the word about us. We’re here for you anytime! Kate
"The servicemen at Mazda were wonderful. They did my car..." The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda
Business response:
Thank you, Linda, for your 5-star review! We are happy to read about your recent service appointment at our dealership and that it was completed quickly and thoroughly. Thank you for your business and we hope to see you again soon! Kate
"Excellent Service" I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress free. Cannot recommend Capistrano Mazda enough!
Business response:
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team, especially Rick, worked hard enough to make your purchase painless. Kate
"ALWAYS a positive experience!" I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive from the maintenance department. From setting up an appointment to the care my car receives; it is all performed with excellence.
Business response:
Thank you for continuing to choose Capistrano Mazda! Your feedback and rating mean a lot to us. We're glad we were able to provide excellent service and look forward to seeing you again. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,573 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open tomorrow at 9:00 a.m.