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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great customer service means when an error occurs (in..." Great customer service means when an error occurs (in this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capistrano Mazda provided me with outstanding customer service & I highly recommend them.
Business response:
Thank you for taking the time to tell everyone about your experience. We are glad to hear that you felt that an error on our part was corrected in a timely manner, this is a high priority for us as a dealership. We hope to see you again for all your vehicle service and purchase needs. Kate
"Mazda 3 new car purchash" Rick Katz was very helpful and went to great lengths to provide me with exactly what I wanted. I would recommend this dealership and would use them again.
Business response:
Hi Kay, Thank you for letting us know what a great job Rick did answering your questions and finding you a vehicle that was just the right fit! We pride ourselves on our great customer service and that our dealership is a place where everyone is treated fairly. We appreciate your recommendation and look forward to working with you again. Kate
"Came in with 08 CX7 & 17 CX5 - Came out with 2 2020's." Our Son opted for a Deep Crystal Blue CX5 Grand Touring. So not to be outdone, we went for the Soul Red Crystal Grand Touring. The new show room and support facilities are first rate and the sales associates were all pleasant and attentive. Both purchases were handled in a very friendly and efficient manner by Forouz. We've had our previous Mazda's well maintained by Capo and that experience made up part of our decision to come back for the new cars.
Business response:
Thank you so much for choosing our dealership! We are happy to hear that Forouz could put you and your son in a Touring of your choice. Congrats on both your new purchases and let us know if we can be of any more assistance! Kate
"Super Easy" I had a very positive experience with the dealership. I was looking in to buying a Mazda for over a year and got exactly what I wanted at a great price. Whitney couldn't have made it an easier decision.
Business response:
Hello Nick, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Whitney. Enjoy your new Mazda and please let us know if we can ever help you in the future. Kate
"Lauren responded quickly to my email and sent me a video..." Lauren responded quickly to my email and sent me a video of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had and pleasant to work with. Thank you Lauren for helping me and my son with my purchase.
Business response:
Liz, Thank you so much for choosing Capistrano Mazda! Congrats on your new 2017 Mazda CX-5 purchase, and let Lauren or the team know if we can be of any more assistance! Kate
"This is my second Capo Mazda purchase" I live in San Diego and travel to Capo for both my purchase and service. Happy to see that Moe is still there and AJ who was my salesman last time is now in Finance, but was not there that day. I am always very happy with Capo Mazda. My husband worked with Moe over the phone then we came in and finalized with Diego and with Chris in Finance. Quick and painless.
Business response:
Thank you for choosing Capo Mazda! It's great to know that Moe, Diego and Chris provided such a positive experience. We hope you're enjoying your new vehicle and we are always here to help in any way possible! Kate
"Addressed my concerns" Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I will return.
Business response:
Thank you so much for this great review! We're glad that Cyrena was such a great help with your service experience. We look forward to working with you in the future. Kate
"I had a great experience here buying my new car. Everyone..." I had a great experience here buying my new car. Everyone was very accomodating to what i was looking for and worked with me to buy my new car! Big shout out to Jerry for everything! He is so awesome
Business response:
Olivia, Thank you so much for choosing our dealership! We are pleased to hear that you had a 5-star experience working with Jerry and our team. Congrats on your new purchase, and let us know if we can be of any more assistance! Kate
"5,000 mile service" Excellent service and attention. All questions and concerns were addressed and I was particularly impressed by the service video I received and the information on the CX30.
Business response:
Hi Marcia, Thank you so much for the 5-star review of Capistrano Mazda. We are so happy we could help you keep enjoying your Mazda CX-30! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.