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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Rick and Whitney were awesome throughout the test drive..." Rick and Whitney were awesome throughout the test drive and purchase process! It had been years since I purchased a new car, and I was very pleased with the low-key nature and stress-free attitude at Capistrano Mazda. Thank you for an extremely positive purchase experience! I am enjoying my new CX-5. Kudos!
Business response:
Thank you for your business and for this review. We're happy to hear Whitney and Rick were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with your new Mazda CX-5 in the future, please let us know. Kate
"Jerry was easy to work with,making sure we got everything..." Jerry was easy to work with,making sure we got everything we wanted in our new CX5 Grand Touring edition. Before we drove out of the dealership Jerry spent time going through all of the cars capabilities. He also schedule an appointment for us to return the dealership to answer any questions We took advantage of that and came back to make sure we were taking full advantage of the cars capabilities.
Business response:
Thank you, Tom, for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new CX5 Grand Touring edition! All of us at Capistrano Mazda are glad to have you as a customer. Kate
"Perfect" Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and snacks provided. Great customer service always!!
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Best and friendly dealership I've ever go to. Ben is the..." Best and friendly dealership I've ever go to. Ben is the salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistrano Mazda.
Business response:
Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda, we hope you are enjoying your new MX5! Kate
"Service was great! My advisor Cyrena was friendly and..." Service was great! My advisor Cyrena was friendly and explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service.
Business response:
Hi Angelique, Thank you so much for your excellent review! We are so glad that Cyrena had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. Kate
"Great Service!" Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindly answered all my questions. I loved the feature that sends me a video from the technician showing me what needs to be done to my vehicle. Overall, this dealership provides great customer and technical service!
Business response:
Thank you! We appreciate your business and are happy to hear that Cyrena delivered a great experience. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"Alex was very professional and helpful...I’m in and..." Alex was very professional and helpful...I’m in and out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me
Business response:
Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"Love Mazda!" We had a wonderful experience at Mazda. Such a smooth transition. The service we received was awesome. Whitney was our sales rep. She was very attentive and knowledgeable. She got us the car we wanted and such a short time period. We couldn't be happier. Our finance guy was great too. So friendly and explained everything in detail. We're very happy with Mazda and we love the car we got, which was the Mazda CX9 Touring. Beautiful car and great company!
Business response:
We are very happy to have provided you with such a positive experience! It's fantastic to hear that Whitney provided you with great customer service while assisting you with your new Mazda CX-9! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Kate
"Great service, always!" It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasure to work with. I would definitely recommend the dealership and will be coming back, be it for service or when my leases are up and it's time to look at new cars.
Business response:
We are very happy to hear that Cyrena has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Capistrano Mazda! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open tomorrow at 9:00 a.m.