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Capistrano Mazda

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

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Location details

32852 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,532 reviews
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AE's profile image
4 years ago

"Great experience, knowledgable Staff!" Jerry was very knowledgable and helpful regarding our CX-5 purchase. We had a very relaxed test drive and then he walked us through the steps to snag the vehicle. Overall the experience was pretty relaxed and easy! 

Business response:

Thank you for sharing your experience with us! We're happy to hear Jerry was able to take great care of you and listen to all of your needs. We truly appreciate your feedback. Enjoy your Mazda CX-5! Kate 

tbarnes100's profile image
tbarnes100 
4 years ago

"smooth and easy" the overall experience was positive and all interactions treated me with respect and value. I would highly recommend the dealership for purchase or service. excellent 

Business response:

We are glad to hear you had such a great experience working with our team and will be sure to pass along your praise to the service department team. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Capistrano Mazda, we thank you for choosing to make us a part of your family! Kate 

mitchellshane's profile image
mitchellshane 
4 years ago

"professional" experienced professional and friendly they tried to do everything right and succeeded i have gotten two vehicles from them and i live fifty miles south i highly recomend them especialyy AJ in finance and Marcin in sales 

Business response:

Thank you for letting us know what a great job AJ and Marcin did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that Capistrano Mazda is a place where everyone is treated fairly. Thank you for your loyalty. Kate 

raychelogburn's profile image
raychelogburn 
4 years ago

"Always a great experience at Capo Mazda! Cyrena is always..." Always a great experience at Capo Mazda! Cyrena is always professional and friendly. I brought my car in early, and they accommodated nicely. They did a good job on the car wash as well. 

Business response:

Thank you for the kind words for our service department! We look forward to sharing your compliments with Cyrena and the team, and please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Capo Mazda! Kate 

JOANROFINOT's profile image
JOANROFINOT 
4 years ago

"I only use Capistrano Mazda for my car. I was impressed..." I only use Capistrano Mazda for my car. I was impressed with Alex the Service Writer She was very professional & friendly, answered all my questions. 

Business response:

Hi Joan, Thank you for sharing your experience with us! We're happy to hear Alex was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Kate 

DKULICK's profile image
4 years ago

"45,000 mile miata service and minor work and oil change" I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there is no "close second". From making appointments, being treated professionally and with a personal touch by my service representative, to quality service and extremely fair pricing, the experience has been uniformly postive, particularly in light of my prior experience with many other dealerships. For my last two visits, m... read more

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and our team, and we look forward to working with you again. Kate 

mmelilli's profile image
4 years ago

"Purchase 2020 Mazda CX5" Rick Katz was a pleasure to work with. He was very helpful and answered all our questions. Gave us plenty of time to make our decison with none of the pushy pressure like you get at other dealers. Thank you Rick. 

Business response:

Thank you for sharing your experience with us! We're happy to hear Rick was able to take great care of you. We are pleased to hear that he could match you up with a new Mazda CX5. We truly appreciate your feedback! Kate 

JAILYNT25's profile image
JAILYNT25 
4 years ago

"Absolutely amazing" I had just bought this car a few days ago and the service department went above and beyond to make sure that I was happy with it start to finish. From the loaner car to the finished product of my own, I couldn't have asked for a better experience. Thank you all so much and I am grateful I finally found my way to the Mazda family, especially at Capistrano Mazda. I am definitely in line for a loyalty rebate when my daughter can start driving. See you again soon. 

Business response:

Thank you so much for this great 5-star review! It is wonderful to hear that you had such an outstanding experience here at Capo Mazda. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime and look forward to seeing you again! Kate 

TCRIDERMASSAGE's profile image
TCRIDERMASSAGE 
4 years ago

"Great experience!" Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly. So happy with my new CX9! 

Business response:

Thank you so much for your excellent review of our service area! We are always happy to serve you and hope to work with you again in the future. Kate 

Frequently asked questions about Capistrano Mazda

How is Capistrano Mazda rated?

Capistrano Mazda has a 4.9 star rating with 2,532 reviews. 

When is Capistrano Mazda open?

Capistrano Mazda is closed now. It will open at 9:00 a.m.