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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Found a gem of a salesman in Rick Katz. Real honest guy...." Found a gem of a salesman in Rick Katz. Real honest guy. Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all the way from San Diego too if that suggests anything.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience working with Rick to be a positive one. We hope you enjoy your new vehicle, and please don't hesitate to reach out if you need anything else. Kate
"Personal, Professional and Truly Care" I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my family or friends have bought a car through Forouz Mohisefat.
Business response:
Christina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're thrilled to hear that Forouz has been so helpful to you and your family. We look forward to seeing you again and hope that you are enjoying your new Mazda! Kate
"Everything was great. Information was smoothly relayed..." Everything was great. Information was smoothly relayed about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind.
Business response:
Hi Todd, Thank you so much for your excellent review! I am glad to hear you had such a great experience. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Capistrano Mazda, we thank you for choosing to make us a part of your family! Kate
"Great Service!" The prices and service at this Mazda Service Center are very good. I will be back to use them every time. And your car comes back clean!!
Business response:
Hi Robin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"Thanks Gabe!" Gabe worked with me on pricing the service that I needed to make it affordable; also honored his original quote even though there was a discrepancy on the final bill. Appreciate his integrity, made the entire process enjoyable which is not usually the case when dealing with servicing my car.
Business response:
Thank you so much for your excellent review! We are so glad Gabe was able to assist you. Please don't hesitate to reach out if you need anything else. Kate
"My dealings with Capistrano Mazda has honestly been the..." My dealings with Capistrano Mazda has honestly been the best dealership experience I’ve ever had bar none. I was helped by Whitney Bowen who went above and beyond in getting me the EXACT car I wanted. The transaction was so smooth, quick and painless. I was absolutely shocked! I’m used to transactions taking hours as they try and sell you on additional services and items! Tom and the rest of the staff were extremely helpful when I arrived to pick up my car. Even th... read more
Business response:
Hi Mel, Thank you so much for your excellent review! We are so glad that Whitney had the opportunity to work with you and that you found your experience with Capistrano Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Kate
"When I was looking for a car at Mazda dealers, I came..." When I was looking for a car at Mazda dealers, I came back to purchase my CX5 at Capistrano (and I live in anaheim!) because of the professional treatment and expertise! Kudos too Rick Katz who sold me the car. I am pleased too do business with you people 😊 thank you.
Business response:
Thank you Shasha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"My sales people, Rick and Forouz, were super nice and not..." My sales people, Rick and Forouz, were super nice and not pushy at all. They are always willing to go out of their way to make sure the customer is happy. The dealer is also very nice. Bought another car from here two years ago and was equally happy with the experience. Only thing I don’t like about this place is the lack of parking sometimes, but that is mainly on the sales side of the dealer. Rick, Forouz, and our sales lady the first time we bought a Mazda her... read more
Business response:
Hi, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rick and Farouz. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate
"Great experience buying a new Mazda!" Easy and fair lease purchase process. Rick and Moe were very helpful and made me feel like a VIP! I love my new Mazda CX5!
Business response:
Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick and Moe met your expectations with a fair and easy lease process. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open tomorrow at 9:00 a.m.