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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great service while being in a super comfy waiting area!" The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next maintenance service with them.
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, we're happy to hear you enjoyed the snacks, and we hope to see you again! Kate
"Great experience" Very efficient, friendly and delivered as promised. Really like the video by the mechanic. Don't usually use dealerships for service, but I may check out pricing next time :).
Business response:
Hello Sean- Thank you so much for your five star review of our service department. We're very glad that you liked the mechanic's video. We hope to see you again when your car needs servicing. Sincerely, Kate
"Great service experience! From service advisor to..." Great service experience! From service advisor to mechanic’s video of my vehicle and what need to be serviced. Thumbs up to all and thanks to Cyrena for being extra sensitive to my timing issues on this particular day!
Business response:
Thank you very much for your review. It is great to hear that Cyrena was able to provide excellent service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrao Mazda! Kate
"Help with telephone pairing" Jerry has been most helpful to pair my phone to my Mazda 6. He immediately came to assist with my problem. Thank you very much!!!
Business response:
Hello zkmester- Thank you for the kind words for our service department! We look forward to sharing your compliments with Jerry. Please don't hesitate to let us know if we can be of further assistance.
"Very Satisfied customer!" I was very impressed with Cyrena's courtesy, competence, pleasing personality, and outstanding ability to serve the customer. Initially my scheduled Monday 7:45AM recall/oil change appointment was unexpectedly cancelled. When I called to reschedule no one answered the phone. Quite exasperated I called the sales' department hoping they might be able to find someone to assist me. I believe it was Jerry Aydemir who answered my call. He immediately addressed my need to speak to someone and said he woul... read more
Business response:
Thank you for sharing your thoughts about your experience with our dealership and working with Cyrena and Jerry. We appreciate your business and hope to see you again soon! Kate
"Abosolutely a fine lease upgrade experience to a CX-9. " From start to finish, from the moment we walked in the brand new showroom facility and were greeted by Rick Katz, my family and I had the smoothest ever experienced upgrading from our little CX-5 to the CX-9 (which we all LOVE) Rick and the staff there bent over backwards to find the color and model we wanted as quickly as possible and get it prepped and in our possession. I never have had such a fine, professional experience as we had at Capistrano Mazda. They have o... read more
Business response:
Thank you for sharing your experience with us! We're happy to hear Rick and our staff were able to take great care of you and listen to all of your needs. We truly appreciate your loyalty and feedback! Kate
"Excellent Experience" Jerry Aydemir was a stand-up salesperson and extremely quick and transparent. Had a deal done in one day and the signing process was quicker than the time it took the car to get ready for delivery.
Business response:
Thank you for choosing Capistrano Mazda! We're happy Jerry was able to assist you. Come back soon if there's anything else that our team can assist you with. Kate
"Best car buying experience yet" I decided to work with Whitney Bowens on purchasing a new Miata after reading a number of positive reviews about her. I was also in the process of negotiating with Fontana Mazda, but I was really turned off by their old school car sales tactics. Whitney's salesmanship and professionalism completely blew them away so she ultimately won my business. From our first email exchange, she was honest, transparent, and friendly. That level of service continued throughout the entire buying process. She... read more
Business response:
Thank you for your awesome review, we sincerely appreciate it! We love to hear about our customers positive experiences and are so happy Whitney made you feel taken care of throughout your entire process. Thank you for also touching on our facilities, we strive to be the best we can. We hope you enjoy your new Miata! Kate
"Service is top notch" Leading my CX-5 and have thre maintenance plan for about $22/mo.... worth it! Alll visits, including to my other Mazda dealer in Torrance, are on record. The they both have free UBER for you. But Capo Mazda has a very professional and friendly staff that makes sure you're needs are met, and generous Starbucks coffee bar, with leather seated waiting area and tv. Their timing is prompt and repairs honest and reasonable. My sales rep was there and showed me cars I was curious about, and advice on how to s... read more
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.