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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent service in every way" Capistrano Mazda is about service. They make the whole process easy so that you don't feel like putting off maintenance. Plus the cars are so dependable! Highly recommend!!!
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda! Kate
"Great Service" My third visit, its been so easy to both schedule and perform the necessary maintenance. Being a new vehicle, which I am so happy with, its been only schedule service. But, that has been easy and affordable. I will continue to get my service done here, very pleased overall. My daughter also has a Mazda, and she's been very happy with the service.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback on your service experience at Capistrano Mazda! Kate
"Diego really helped me get what I wanted. I asked lots of..." Diego really helped me get what I wanted. I asked lots of questions and he was very helpful and patient in answering them. Would definitely recommend this dealership!
Business response:
Thank you, Teri! We appreciate your business and look forward to helping you with any questions or future vehicle needs . It's a pleasure to know that Diego provided you with such excellent assistance. We hope to see you again! Kate
"Customer Service at its BEST" I'm so impressed with Capistrano Mazda as they met every deliverable they promised us and then some. Lou B understands how to deal with customers and made our (my wife and me) experience truly the best service we've ever experienced. In fact, we recently had an interaction with Capistrano Nissan that was so horrific that after this service I told my wife we will never have another Nissan! Every step of the way, Capistrano Mazda has it down to a science. Even the billing process is simple as we ... read more
Business response:
Hi Hugh, We are very happy to hear Luo provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Kate
"everyone is so pleasant and helpful- i have had nothing..." everyone is so pleasant and helpful- i have had nothing but amazing experiences with mazda and will continue to use them in the future! thank you!
Business response:
Mandi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"Thank you for doing the 30k service on my Mazda6, the..." Thank you for doing the 30k service on my Mazda6, the service rep Cyrena was very courteous and the video the mechanic shared was cool to see the issues with the car.
Business response:
Thank you, Shah! Quality customer service is always our number one priority so we're happy to hear that Cyrena met your expectations. Thank you for choosing Capistrano Mazda. We look forward to having you as one of our valued customers for many more years to come! Kate
"awesome as usual" usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience like no other dealer ive had work done at- my service rep (cyrena) was incredibly helpful and pleasant
Business response:
We are very happy that Cyrena provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"My wrench light came on and I called the dealership in..." My wrench light came on and I called the dealership in the morning and they were able to fit me in the same afternoon. I just needed an oil change and they also took care of a recall. My car was finished in a timely manner and even washed. Cyrena provided excellent customer service and the vibe in the service department is so calm and I am always greeted immediately when I walk in the door. Great job 😄
Business response:
Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Cyrena and the service team met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Excellent experience. Friendly and helpful " Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok with all the features of my new car. Would highly recommend them
Business response:
Thank you! Thank you for sharing your review! It's a pleasure to know that Lauren and Moe provided you with such excellent assistance. We hope to see you again! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open tomorrow at 9:00 a.m.