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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Continually Pleased" Service department is very accommodating and easy to work with. Ensures good communication and status of the work being performed. Always have a car available for lengthy repairs. In this particular repair, the steering wheel needed replaced, and unfortunately so did the replacement. However both repairs were done efficiently and a service car was available.
Business response:
Thank you for your business and for this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"2019 Miata RF" Had a good experience. Everyone was very friendly and answered all my questions. The whole process went quickly and smoothly.I'm happy with my new Miata RF.
Business response:
Thank you so much for choosing Capistrano Mazda! Congrats on your new 2019 Miata RF purchase, and let us know if we can be of any more assistance! Kate
"One of the best experience I’ve ever had at a car..." One of the best experience I’ve ever had at a car dealership! They took their time to make sure I understood all aspects of my new car. Walked out working or should I say driving. Thanks- jb
Business response:
Hi Jeff, It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate
"Everything went perfect. The staff was friendly,..." Everything went perfect. The staff was friendly, knowledgeable, and Helpful. They did what they said they would. The car was ready, the paperwork was as we discussed ahead of time. I would recommend it.
Business response:
Thank you for your business and for this review. We're happy to hear Diego and AJ were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Capo Mazda was great to work with" Capistrano Mazda was fantastic to work with - they took care of me like I've been coming there for years - very happy with the treatment i received .
Business response:
Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Recent service" Alex was extremely helpful and knowledgeable about my car. Her customer service is impeccable. Love coming here to get my car serviced! Thank you Alex!!
Business response:
Hi Sarah, Thank you for your business and for this review. We're happy to hear Alex was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"great customer service" Great friend;u service, quick and on time, great customer service. Highly recommend Capistrano Mazda for anything related to Mazda. Thank you for all you do.
Business response:
Thank you for your great review! We're delighted that your service was so satisfactory and we will do our best to keep up the good work. Kate
"Capistrano Mazda is the BEST!" The team was extremely helpful with getting my airbag recall taken care of. They let me take a loaner car while my car was being serviced - must mention it was a brand new 2020 version and honestly I didn't want to bring it back. I really loved that they took a video of how they serviced my car and an update to what looked good, as well as what might need some attention in the future.
Business response:
Thank you, Kathleen, for sharing your thoughts about your Service experience with our dealership. We appreciate your business and hope to see you again soon! Kate
"Rick was the most knowledgeable salesman out of the 12 I..." Rick was the most knowledgeable salesman out of the 12 I interacted with across all the makes and models for a midsize SUV in San Diego North County and San Bernardino. I had a couple of questions about the CX9 and rather than answer them, he went above and beyond by sending me a narrated video of my make/model/color vehicle on his lot. He was also honest and trustworthy in our negotiations. My purchase took place an hour before closing and AJ sped through the fin... read more
Business response:
It's fantastic to hear that Rick provided you with great customer service while assisting you with your new CX9 purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.