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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Efficient professional" Very friendly efficient service for scheduled oii change. Also adjusted side window Suggestion get rid of tv in waiting area. Noisy and irritating. If you need to have tv on put on something like HGtv. Note many people read books check smart phones work or think about things. Why interfere with that?
Business response:
Thank you for your review about our service department and be sure to let us know if we can be of further assistance in the future! Kate
"Excellent Service" The staff was wonderful. They squeezed me in to ensure I was able to get a new tire in a timely manner before my trip. Great service.
Business response:
Celinda, Thank you so much for this great review! We look forward to sharing your compliments with our staff and are so happy we could take good care of you. Kate
"Service review" The staff was Very friendly, helpful and professional. I loved receiving the video from the service department about my car. I will definitely return for future service
Business response:
Thank you for taking the time to share your thoughts on working with our team during your service visit. We are glad to hear we delivered such a great experience and look forward to seeing you again! Thank you for being part of the Capo Mazda Family. Kate
"Great experience " Rick, Jerry and Chris where super helpful and kind, never trying to hard sale me or be pushy, unlike other dealerships I visited. Overall great experience.
Business response:
Thank you for the great feedback! It's awesome to hear that Jerry, Rick, and Chris were able to help make the process as easy and hassle free as possible. Be sure to let us know if you need anything in the future! Kate
"We knew what we wanted; the Capistrano staff made it happen." I wanted a specific color CX-9 and my husband wanted a specific package for me. Capistrano had what we were looking for, so we drove up one Saturday afternoon in early December 2019 from east Chula Vista. I took a test drive and we negotiated the terms. My 17 year old daughter was with us and she took in all of the proceedings. Our sales rep., Whitney B., was personable and knowledgeable. Every step of the process she made sure we were clear of the purchasing pro... read more
Business response:
Wow! Thank you so much for this awesome 5-star review and for choosing Capistrano Mazda. We are so happy Whitney was able to help you find the perfect CX-9 and we hope you enjoy it! We’re here for you anytime. Kate
"Got what I wanted.....and needed!" I had visited two other Mazda dealers (in San Diego) to look at cars. Told them what I wanted....crickets. So I decided to stop by Capo Mazda one night on the way home to San Diego. I walked in, met Rick, said what I wanted, and boom! Had the car three weeks later. I wasn't in a hurry for the car but I did want what I wanted, One of the other Mazda dealers informed me that they had the model below what I had said I was looking for and would I be interested in it. Rick listened to me and go... read more
Business response:
Thank you for your feedback on your recent visit to Capo Mazda. We're glad to hear that Rick was able to assist you with choosing the perfect Mazda vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate
"Repair " Cyrena did a great job getting my car fixed was on top of what had to be done Will ask for her in the future for service
Business response:
Thank you for the kind words about Cyrena and Capistrano Mazda's service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"Forouz was AMAZING!" Forouz made it incredibly easy to trad in our CX5 and upgrade to a beautiful CX9. She knows our family, and works to meet our needs! She started by asking what we hoped for, and made it possible to get exactly that!
Business response:
Thank you for sharing your experience with us! We're happy to hear Forouz was able to take great care of you and listen to all of your needs. We are pleased that she was able to upgrade you from your CX5 to a new CX9. We truly appreciate your feedback! Kate
"Service " Had an oil change and my tires rotated . Great service. They ubered me home so I didn’t have to wait and back after it was done
Business response:
Hi Kristina, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.