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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Everything was perfect from beginning to end. This was..." Everything was perfect from beginning to end. This was our second time buying a car from Capistrano Mazda. I will continue to go back again and refer Capistrano Mazda to my family and friends. Thank you!
Business response:
Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service, and we appreciate your recommendation. If there is anything we can assist you with in the future, please let us know. Kate
"Traded in our CX5 for a new one." This is our 4th time in purchasing a new vehicle with your dealership. Forouz was wonderful and professional, as was everyone we dealt with there. It has always been a great experience for us, even in our time of social distancing.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well with Forouz and we hope you enjoy your new vehicle. We truly appreciate your feedback! Kate
"5 Star Dealership and sale experience!" Rick Katz did an excellent job handling our sale for our 2020 Mazda 3 Hatchback. He was very professional and handled all of our questions quickly and correctly. Rick also went over all of the features of the car and had us on our way in a timely fashion. The financing was quick and there were no surprises. I would highly recommend this dealership and request Rick Katz as your salesman!
Business response:
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and the team, and we look forward to working with you again. Kate
"I bought a new vehicle and Rick was awesome! Very..." I bought a new vehicle and Rick was awesome! Very seamless transaction and concise in explaining the process. It only took me 6 hours including orientation of the basics of the car’s features and my short test drive. Rick was very accommodating and helpful. Highly recommended sales person! Thank you!
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"Who says you can't stay at home and still buy a new car?" The lease on my wife's CX-5 was coming due in a few months and the Covid-19 deals were looking pretty good so I decided to look into releasing a new Mazda. I called Capistrano Mazda and was connected with Rick Katz. I explained my situation and he went to work dealing with the current lease company to double check all the available incentives. Once I gave him a few cars to price out from their inventory he was prompt in getting back to me via email on the detailed co... read more
Business response:
Thank you for sharing your thoughts about your experience with Capistrano Mazda. It's wonderful to hear that Rick took such good care of you. We appreciate your business and hope to see you again soon! Kate
"Like Family" I was very pleased with the service you delivered. First, I thought the video your mechanic made on the car issues was a great use of technology and kept your work transparent. Second, Cyrena was very pleasant to work with and helped ensure we made the most of the manufacturer's warranty. Overall I would use your service again and again!
Business response:
We are very happy to have provided you with such a positive experience! Thank you for your business and look forward to your next visit. Kate
"I am thrilled with Capistrano Mazda. They delivered my..." I am thrilled with Capistrano Mazda. They delivered my used car in perfect condition. I love the car and the easy accessibility to answers from the dealer on any question that I may have.
Business response:
Hi Ann, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda! Kate
"Great experience" Cyerena was very good in keeping me informed about the quote that required a tech to accurately assess damage first. She was very good in informing me of progress of repair and other maintenance issues related to my visit.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and the rest of our team, and we look forward to working with you again! Kate
"Walked in the show room during COVID-19 not realizing..." Walked in the show room during COVID-19 not realizing they were closed and doing stuff by appointment only but they were Very accommodating and extremely professional and allowed me to make some measurements of the car and set up a time for me to come back to get it
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open tomorrow at 9:00 a.m.