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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Buy Auto Parts At Buy Auto Parts, we offer an extensive selection of auto parts, truck parts, import parts, performance parts and automotive accessories, so you can easily find the quality parts you need at the lowest price. Explore our wide inventory to find both OEM car parts and aftermarket car parts for your vehicle. We are one of the largest distributors of auto parts online in the USA. Our customers have come to know us as the best place to buy auto parts online.
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Good price, fast service, no glitches at all. The search function in the interface it rather limited,however. I found that needed a filler neck hose to go with the fuel pump I got, and it was not possible to search for parts other than by category. Too bad, because I ended up getting one elsewhere..."
"Unbelievably bad customer service + cheap incorrect parts!!! I purchased a AC Compressor kit for my '99 Lincoln. My mechanic told me that the cheap Chinese made evap unit didn't match the hoses of my car. So we didn't install the evap unit as I am supposed to, oh well. Tried to return the $45 part for a refund. MAJOR HASSLE ENSUES! I spent a total of 48 Minutes on the phone! Back and forth, on interminable hold. I am finally granted the refund less any discount ($38+). When I asked the rep for a RA shipping label is when he... read more
"On 2/142013 I bought a trailing arm for my Buick Regal.My order number was 282577.I want to thank Sean Heuer for the easy transaction and saving me 35.00 on it."
"They've sent me the wrong part, it cost me 2 days of rental car once my car had to stay at the shop until the right part came from other store. They've promised an immediate refund but they didn't fulfill the promise. It's taking me several phone calls with no solution for my problem. Very disappointing! "
"I received a part from Buy Auto Parts and it was missing a part. I called Justin at Buy Auto parts and he was a total ass. DO NOT BUY PARTS FROM BUY AUTO PARTS. TERRIBLE SERVICE AND CRAPPY CUSTOMER SERVICE. I WILL NEVER BUY FROM THEM AGAIN. THEY WOULD NOT FIX THE PROBLEM. I AM ALSO CALLING THE BETTER BUSINESS BUREAU,"
"I ordered a Turbocharger on 12/31/12,on 1/4/13 we hadn't seen anything or heard anything from them yet so I called and the customer service rep told me that he saw the order but it hadn't been processed for some reason and he would take care of it. On 1/10/13 we still hadn't seen it so I emailed them and asked for the tracking info. I recieved an email back on 1/11/13 with the tracking info and it wasn't even shipped until 1/10/13 and we finally saw it on 1/15/13. Needless to say, my customer was not happy with the service ... read more
" Here at Buy Auto Parts, you will know that customer service is their Num1 priority. "
"Easy to find parts on the Web site. Fast delivery. Excellent packaging. Customer service is very friendly. Unfortunately, their exchange execution is incredibly bad. They will not exchange a part if they ship you the wrong part (mis-shipped) You can talk to them over the phone and they will make you believe that they will fix the problem. However, they will not call you back. Also, they would make you believe they will send you information to resolve the problem via e-mail. Then again... You will not hear back from them... ... read more
"Just to qualify this, I am very satisfied with Buy Auto Parts. Very resonable, great help on the phone when I purchased it. Fast delivery. I have a issue with manufactures. Chev and Delphi The new fuel pump was being installed in a Chev S10 If I knew I was also going to have to rewire the electrical connectors, I would have done something else. Glad they included the shrink fit connectors. By the way, it is not a good feeling laying on your back, heating shrink fit connectors, just below gas lines. It was 16 to 20 degrees t... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,020 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.