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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I bought an auto part from buy auto and after the item was shipped to me, it was not the correct part to fit my car model. I contact them and the next business day an email was shoot out and it was taken care swiftly by JD"
"I ordered a Turbo for my Saab 9-3. It came in as expected, however when my mechanic went to install it he determined I did not need to change the old one. I called Customer Service and "Cole" walked me through the return procedure, what a relief. I have nothing but goods words for the company and it's return policy."
"This feedback is for item no 290923295216. I want to leave this positive feedback for the relpacement of a previous order of a AC compressor by another one that will fit my Mercedez 1991.The service to identify the good one has been fast and good. Yvan "
"My local shop wanted to charge me $489 for a powering steering pump for my 2006 BMW X5 3.0. I thought that was high so I called Buy Auto Parts. I got the pump for $165 and also save $129 on the pressure hose. Overnighted in both and still saved almost $500!"
"I will never buy parts from BuyAutoParts again. Ordered a $600.00 steering gear for my truck and it was found to be defective after a $300.00 installation. BuyAutoParts stated they would send another but i would have to pay for the removal of their defective part and for the installation of the replacement. Very poor quality control and lack of customer service."
"I bought an axle set for my Boxster from this merchant. The CV's fell apart when removed from the box. I returned the parts in accordance with their return policy. They were signed for and received by the business on June 5, 2014. By July 7, 2014, my credit card had still not been credited for the purchase. I then contacted the merchant. After a few moments on the phone with a representative of the company, it was apparent that had I not called they would never have credited my card. I was astonished at how disreputable thi... read more
"Customer service not very friendly, especially when processing returns. "
"I returned ac hoses because they did not fit my car but had to pay a 15% restocking fee. The parts are guaranteed to fit but if not, it will cost you 15%. To get return shipping paid, I was required to submit a 5 star review."
"ordered new OEM MAF as mine went bad. Was over half the price of other online shops (for a 92 325i they average about 300$). Shipped same day, got it the next, threw it in and was perfectly new and working."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.