BuyAutoParts.com

droid_jsmith 

on Resellerratings

12 years ago

"I had a horrible experience with Buy Auto Parts. I ordered my part from the site using Paypal; the company received payment (according to my Paypal account) but did not send the parts. I called after a week, and the person on the phone had no idea what was wrong with my order. I informed them I understand mistakes happen, and I wanted to overnight the parts once they figured it out. They told me that they would call me back in an hour. 4 hours later, I had to call back again. The person on the phone told me they shipped it ... read more

Ex Employee 

on Resellerratings

12 years ago

"I used to work for this company, so you can BANK on what I'm about to tell you. Buying parts here is like shooting at a moving target in the dark. You never know what you are going to get or when you are going to get it or just how crappy it will be. If the price is better than most places, its because its a Chinese counterfeit. Out of the dozens of customer service people that work there, a small percentage have any clue what they are talking about and the majority are just trained to always say the right thing to cover th... read more

tttgowyo 

on Resellerratings

12 years ago

"Good Pricing, however, part did not ship when promised. Paid extera $30 for shipping and it is still not here, going to be at least three days late. Poor communication as I had to call them to find out that they sold the last one and it was now on backorder. My car is NOT RUNNING and I have had to rent a car waiting for this part. To be fair to them, I messed up my cc# initially, which delayed it the first time. The problem is I had to call them to find this out and then again to try and rush ship, which it did not. Hopeful... read more

LuckyDogMe 

on Resellerratings

13 years ago

"I was sent the wrong part. Andrew in sales agreed it was listed wrong and he would issue a full refund including shipping and will send me a return shipping lable if I would leave them a positive feedback on ebay. I returned item as requested and had to call to remind them to send the the full refund as promised, when I did receive refund they had charged me shipping. I called Andrew back and he said he never made that promis. I will not buy or recumend this seller! Update 7/24/2012 Now after BuyAutoPart sent me a email req... read more

sparks-mom 

on Resellerratings

13 years ago

"Part arrived on time in good condition. It was the correct part and fit." 

BJH741 

on Resellerratings

13 years ago

"It is not enough to advertise good prizes and send the customer a tracking number after the customer has payed for the order and then nothing is sent? I have had a tracking number from DHL for ten day's and all it say´s is "Shipment information received"!! No shipment received! Only information!" 

Dale.B 

on Resellerratings

13 years ago

"I ordered it, it came, it was what I expected and it did not take to long." 

sunny4275 

on Resellerratings

13 years ago

"Customer service was great.Phone call to place the order was short and sweet.I would use them again.I am a first time buyer" 

TBuettner 

on Resellerratings

13 years ago

"The ebay item number 290345989168 sold by Buyautoparts.com marked as OEM Borg Warner K04 RS4 Turbos are imitation Turbos, not OEM. I confirmed that with the OE manufacturer (Borg Warner Turbochargers and Emissions Systems) and reserve the right to initiate further steps for corrective actions also including the BBB. "