BuyAutoParts.com

ciscolp 

on Resellerratings

12 years ago

"it has been 3 days and I have yet to have order shipped! I ordered on Wednesday, paid for overnight shipping to which they never shipped, spoke to customer service on Friday morning paid another amount for overnight Saturday shipping and they STILL have not shipped. I spent $100 for overnight shipping and by the time I get it will have been 6 days. This company is a joke and I want a refund" 

oneupearly 

on Resellerratings

12 years ago

"My husband recently ordered a part for our vehicle online. The ordering was simple & our part arrived within a week. Upon receiving the starter we werent aware that it was slightly too big for our truck until our mechanic attempted to install. I contacted BuyAutoParts and the employees informed me of the steps I needed to take to return and get a full refund! I would recommend BuyAutoParts to others. They are easy, prompt, and knowledgable in their customer service." 

clmelt1 

on Resellerratings

12 years ago

"wasnt happy with them. Ordered a part, they said it would ship within 24 hours, then they called the next day and told me it would be up to ten days til it shipped, i was fine with that. Then i didnt hear from them, had to call them 10 days later to see what was going on, they said theyre waiting on a part and would be out later that week. Finally received the parts and one of the parts was wrong, they told me to take it apart and put it together with my old part to make a good one, wasnt too happy about that but i needed i... read more

Jpaul10042 

on Resellerratings

12 years ago

"The fuel pump I ordered was defective. I had to pay a deposit to have another pump shipped. This pump was the incorrect pump. They then wanted another deposit to send another replacement. Finally after numerous calls and a very arrorgant sales rep. and ultimately speaking to a supervisor, I was shipped the correct pump. It worked. I returned the defective pump and the incorrect pump, but as of this date (03/26/2013) I have not received a refund from them for the extra costs I had to pay. I have e-mailed them and called 2 ti... read more

mikeponsolle 

on Resellerratings

12 years ago

"Order was fine, but I needed more parts and couldn't find them on your site so had to go to different site" 

Hamptonauto 

on Resellerratings

12 years ago

"Buying a part and trying to get a replacement part was/is like pulling teeth! This is/was my very first experience buying parts from Buy Auto Parts. After spending $1,500 for the part, that turned out to be defective, it caused another $600 for parts and labor for the damage that the defective part caused! After giving this company time to make it right, it was to no avail! I have requested a total refund and have not received it as of this date. I will never order another part for this company nor will I recommend it to an... read more

RaceTheWinds 

on Resellerratings

12 years ago

"This Company is something Unique and distinctive in this age we live .. I will not buy anything from others company except if I didn't find my car part that I'm looking for. Thank you .. Buy Auto Parts A+++++++" 

vilmarstraub 

on Resellerratings

12 years ago

"prime service. Congratulations." 

tntpopsx4 

on Resellerratings

12 years ago

"Purchased ignition coils for 2000 Toyota Tundra. Within a couple of weeks, engine had a severe misfire. Had to take the truck in for diagnostics costing $135 for them to tell me that one of the ignition coils was bad. I understand that the warranty doesn't cover labor, but I would not have had this expense if they sent reliable parts. Asked to speak to a supervisor and was just transferred to voicemail. Update...new part arrived and it was the wrong one. Called back and demanded that the correct part be over-nighted. "