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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Buy Auto Parts At Buy Auto Parts, we offer an extensive selection of auto parts, truck parts, import parts, performance parts and automotive accessories, so you can easily find the quality parts you need at the lowest price. Explore our wide inventory to find both OEM car parts and aftermarket car parts for your vehicle. We are one of the largest distributors of auto parts online in the USA. Our customers have come to know us as the best place to buy auto parts online.
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I recently bought the shock absorber for Lexus gx470. The shocks I received is KYB brand instead of OEM Toyota. When I contacted for return, cs wants me to go buy from dealer to prove. What a hassle to get my hard earn money back. The shock wasn't cheap and I paid $800 to them. Still waiting for the shocks from dealer to arrive in order to get refund. "
"Ordered two parts from them. Paid for 3 day shipping since I had a time set up for the garage to fix it. Only received one of the parts. Called them and they told me "yea sorry it won't be there till tommorow". No shipping refund or anything. Poor service"
"Problem resolved. Beware!! If the part you order has any problem and you have to return it, you will get the run around. First spoke with Cole who said that the part is not returnable because they don't return parts that have been installed.I explained that the mechanic said the part was so obviously defective that he didn't even attempt to install. Since I needed my car right away after the 2 day wait for the shipping my mechanic went to the local parts house and picked up the part. (19.00 more than Buy Auto Parts) He then... read more
"I ordered a radio for my 2004 Honda Accord. Before the purchase I had questions about the correct item to order and contacted customer service. They were very quick to answer all of my questions and I placed the order. Delivery was just as promised and the installation went very well. After less than 2 hours of my time, I'm glad to have a radio back in the car after 2 years without one at less than half the cost of a dealer or radio shop."
"The company never replied to my complaint about a return. Gold Warranty is all hype. If you have a return make sure you have all the info from the mechanic that installed it, if you are a DIY, you may want to ask about that first. You don't need the o-ring kit that comes with the $345 package, it is worthless and they do seat correctly and leak. The Compressor already comes with oil in it. The gentlemen stated that it is an OEM product and no way it can go bad, wrong answer. Even new items go bad because they are built by a... read more
"it has been 3 days and I have yet to have order shipped! I ordered on Wednesday, paid for overnight shipping to which they never shipped, spoke to customer service on Friday morning paid another amount for overnight Saturday shipping and they STILL have not shipped. I spent $100 for overnight shipping and by the time I get it will have been 6 days. This company is a joke and I want a refund"
"My husband recently ordered a part for our vehicle online. The ordering was simple & our part arrived within a week. Upon receiving the starter we werent aware that it was slightly too big for our truck until our mechanic attempted to install. I contacted BuyAutoParts and the employees informed me of the steps I needed to take to return and get a full refund! I would recommend BuyAutoParts to others. They are easy, prompt, and knowledgable in their customer service."
"wasnt happy with them. Ordered a part, they said it would ship within 24 hours, then they called the next day and told me it would be up to ten days til it shipped, i was fine with that. Then i didnt hear from them, had to call them 10 days later to see what was going on, they said theyre waiting on a part and would be out later that week. Finally received the parts and one of the parts was wrong, they told me to take it apart and put it together with my old part to make a good one, wasnt too happy about that but i needed i... read more
"The fuel pump I ordered was defective. I had to pay a deposit to have another pump shipped. This pump was the incorrect pump. They then wanted another deposit to send another replacement. Finally after numerous calls and a very arrorgant sales rep. and ultimately speaking to a supervisor, I was shipped the correct pump. It worked. I returned the defective pump and the incorrect pump, but as of this date (03/26/2013) I have not received a refund from them for the extra costs I had to pay. I have e-mailed them and called 2 ti... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,056 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.