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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I purchased a Trailblazer fuel pump - wrong one - my mistake! Adolfo (the customer rep), worked with me to order the correct part and return the unopened part ( the wrong one), for a refund. They were great."
"customer support agent: DYLAN"
"Shipping cost little to expensiv."
"I ordered a steering gearbox from them. Not even a month later the gearbox went bad. I do not know if it is bad parts or if I am a coincidence; however, I do usually have bad luck. Was not happy with the service at first but they have worked with me and done what they can to rectify the situation. Still not happy about the cost of labor for a second time (meaning no money saved in the end) but at least I am happy with the end result of the customer service. "
"Got a radiator from Buy Auto Parts a few months ago and so far the part has been excellent. Others have told me to stay away from aftermarket for a TDI engine, but this part looks to be the same quality as the original and there are no leaks. "
"Started out great - placed an order on a SATURDAY by speaking to an English speaking person in San Diego, CA. I paid an extra 40.00 for shipping in order to get my RADIATOR here a day early. Free shipping would have got it here on 12/5 - but I didn't want to take any chances. I needed it on 12/5 - without fail. On 12/4, I received a CONDENSER for an entirely different car. HUGE FAIL. After calling, they explained that this wasn't abnormal, considering the hundreds of items shipped per day. I get it – no one is perfect. They... read more
"This site does not guarantee. They charge you for shipping back items they get wrong. customer service takes a week to get back to you and is very unhelpful when they do. They couldn't care less about my business so I'm taking it elsewhere"
"Matt was great. the company they get parts from and the return policy have a lot to be desired. Not happy with the shipping over seas to an APO."
"I found the part I ordered at there E-bay site eighteen dollars cheaper than the price I paid from there store on the web. I called and tried to get the difference back.My god you think I was asking for a million dollars. They had fourteen excuses way they couldn't refund me. Stay away from these people something not right with this company."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.