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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Buy Auto Parts At Buy Auto Parts, we offer an extensive selection of auto parts, truck parts, import parts, performance parts and automotive accessories, so you can easily find the quality parts you need at the lowest price. Explore our wide inventory to find both OEM car parts and aftermarket car parts for your vehicle. We are one of the largest distributors of auto parts online in the USA. Our customers have come to know us as the best place to buy auto parts online.
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I received a part from Buy Auto Parts and it was missing a part. I called Justin at Buy Auto parts and he was a total ass. DO NOT BUY PARTS FROM BUY AUTO PARTS. TERRIBLE SERVICE AND CRAPPY CUSTOMER SERVICE. I WILL NEVER BUY FROM THEM AGAIN. THEY WOULD NOT FIX THE PROBLEM. I AM ALSO CALLING THE BETTER BUSINESS BUREAU,"
"I ordered a Turbocharger on 12/31/12,on 1/4/13 we hadn't seen anything or heard anything from them yet so I called and the customer service rep told me that he saw the order but it hadn't been processed for some reason and he would take care of it. On 1/10/13 we still hadn't seen it so I emailed them and asked for the tracking info. I recieved an email back on 1/11/13 with the tracking info and it wasn't even shipped until 1/10/13 and we finally saw it on 1/15/13. Needless to say, my customer was not happy with the service ... read more
" Here at Buy Auto Parts, you will know that customer service is their Num1 priority. "
"Easy to find parts on the Web site. Fast delivery. Excellent packaging. Customer service is very friendly. Unfortunately, their exchange execution is incredibly bad. They will not exchange a part if they ship you the wrong part (mis-shipped) You can talk to them over the phone and they will make you believe that they will fix the problem. However, they will not call you back. Also, they would make you believe they will send you information to resolve the problem via e-mail. Then again... You will not hear back from them... ... read more
"Just to qualify this, I am very satisfied with Buy Auto Parts. Very resonable, great help on the phone when I purchased it. Fast delivery. I have a issue with manufactures. Chev and Delphi The new fuel pump was being installed in a Chev S10 If I knew I was also going to have to rewire the electrical connectors, I would have done something else. Glad they included the shrink fit connectors. By the way, it is not a good feeling laying on your back, heating shrink fit connectors, just below gas lines. It was 16 to 20 degrees t... read more
"Buy Auto Parts does not stand behind their products, their customer service simply gives you the run-around, and I would never buy from them again. Do not support shady businesses that provide junk parts and refuse to make it right."
"I was asked to submit a review by buyautoparts so here it is. I will not use your site again and I've advised everyone in my email contacts not to. I ordered and received a set of replacement coils that I installed and found to be non operational. Due to the fact that these didn't work, I checked the site and found out that i could not return an installed part. I had already replaced the parts with OEM units and have no use for a spare 180.00 set of non operational coils. I called customer service and was re affirmed that i... read more
"I called with a problem code for my 2006 Saturn Ion. I was given the wrong product for that code and installed a part that was not needed. I wasted 45 dollars on a part that was already fine on my vehicle. I emailed the company like it says do resolve the issue, however they still have not responded with a suitable answer. I was planning on using Buy Auto Parts because the products are cheap, however I won't be using them in the future."
"Received part promply but it didnt work...changed symptons...Took to dealer and they replaced same part. Talked to BuyAutoParts and they are giving me a credit for the full amount. Cant ask for more than that."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,056 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.