BuyAutoParts.com

csodergren 

on Resellerratings

10 years ago

"The ordering process was fine and the price was good, but the wrong part was shipped. I have never had such a difficult time returning a part. According to them, it IS the correct part, even though I'm looking at it and the old one right here and clearly it is not and could not have worked. After sending in pictures of both, I'm still waiting to hear back to get approval to return the part. " 

ccindylee 

on Resellerratings

10 years ago

"Hi, my name is Cindy and I'm one happy redneck from Mississippi. I'm like anybody else trying to get the best deal I can for my money. I needed a A/C compressor for my Chevy S10 and I searched the internet and ended up on e-bay .I not only found a A/C compressor, I found a kit that had everything for the price I would have had to pay for just the compressor at the auto parts store. I called and talked to an American , that was the most important thing to me. I get so tired of trying to talk to someone I can't even understan... read more

tomlawson46 

on Resellerratings

10 years ago

"Ordered a turbo charger, pedestal. Was called the next day and told that I would probably want the install kit that was an additional $54 and I agreed to pay for it on their recommendation. I was assured it would be processed and shipped out the next day. 8 days later I receive an email that they processed my order but no shipping information (this is 3 days after I was told I would have it). Called and they now tell me that it shipped yesterday but they still can't give me a tracking number but it should be delivered in 5 ... read more

Starangate 

on Resellerratings

10 years ago

"Very accommodating and understanding for the mistake that I made with my order. " 

Dewats 

on Resellerratings

10 years ago

"The quality of the window regulator was not near OEM as advertised. I had to modify the mount and use a bolt and nut set up because the pressed for n not would turn. It was not secure. Piece advertised online was lower than what I was charged. An agent contacted me saying the specific regulator online was no longer available. What they had in stock was more $$$. If the quality was good I wouldn't have a problem. I will not be buying again here unless something changes. " 

rwk43 

on Resellerratings

10 years ago

"If you live outside the US DO NOT ORDER FROM THIS COMPANY. ordered a part, had a mechanic put it on. He said it didn't work, it was defective. BUYAUTOPARTS considers that an installed part and will not give you your money back. Their no problem return policy does not apply unless you live in the US as they will not send you a return shipping label (paid shipping) if you don't live in the US............so all in all a pretty lousy and expensive exercise..................no where on their site will you find the foregoing info... read more

robta20002000 

on Resellerratings

10 years ago

"First thing, they request that you call them if you have a problem. and I did. no result. I ordered an AC compressor installation kit. the picture showed five items. compressor, dryer, expansion valve, o ring set, and oil. I received a compressor and dryer. no instruction either. the customer service rep said it did not exist by the number on my invoice. My internet invoice did not match my invoice in the box. I had no oil quantity information. I still had to go to my local store to get the items I was shorted. I drained th... read more

MIKE-23772 

on Resellerratings

10 years ago

"HI FIRST OF ALL YOU NEED CUSTOMER SERVICE WHICH YOU DO NOT HAVE SECOND YOU NEED TO LEAVE THE ORIGINAL LABEL FROM THE MANUFACTURER TIRE YOUR CUSTOMER SERVICE GIVE FEELING YOU ARE NOT TRUSTWORTHY GOOD LUCK FINAL I EVER BUY FROM YOUR COMPANY LIFE TO SHORT ONE CHANCE YOU DON." 

Kitano4 

on Resellerratings

10 years ago

"The new fuel pump and fuel filter provided by Buy Auto Parts restored my Mercedes-Benz 1996 E320 functioning. Both parts cost me much less than just the pump from the dealer. "