BuyAutoParts.com

NobleLJ 

on Resellerratings

11 years ago

"BEWARE !!!!!!! Prius headlight assembly do NOT fit... light holes are wrong!!!! Will not give RMA or return shipping.... 15% restocking and shipping cost for GUARENTEED to fit parts........ BIG RIPOFF !!!!!" 

marywebb 

on Resellerratings

11 years ago

"Had to reorder to part three times. when i called the first time the sales man, said i had a po box and he could not send it,, which i do not have, then i called the second time cause i never recevied part took salesman along time to come back and tell me theres been a mistake and your part was never ordered..i was without an auto for three weeks because of all the mess ups .. poor mangement.." 

BDMAC 

on Resellerratings

11 years ago

"My first impression of this company was that "I had found my new parts source". I purchased a $900 new turbocharger for my Saab 9-3. I ordered this part by contacting one of BuyAutoParts service specialists by phone. As I was unsure of the issue with my car I inquired about returns and charges if I found out I did not need the part. The agent told me that I could return the part and there would be no charge but I would need to pay shipping. As it turned out the turbo was not the problem and when I called for a return author... read more

lnrk56 

on Resellerratings

11 years ago

"I placed my order on August 4th and the item stated that it was "in stock" and would ship within 24 hours, and would be at my door the 8/8-8/10. I understand that it wasn't "in stock" in your warehouse so their would be a delay, but here it is another week and still no tracking number?!?! I was offered a $30 store credit but after this ordeal I do not believe I will be ordering from your company anymore. I sent multiple emails inquiring about the status with no response. I finally called and they stated my order had been lo... read more

admartin 

on Resellerratings

11 years ago

"Got the parts today. Everything looks fine. Very quick service and great price. The only thing that was not perfect was one of the plastic shipping protectors that covered a ball joint was broken. No damage to the ball joint however and I suspect the damage was caused by UPS and not Auto Parts. I will install these parts later this week. Thanks" 

E-TX 

on Resellerratings

11 years ago

"I order a some ignition coils from this seller and paid for 2nd day air. I call them on the 2nd day and was told my order was on the truck to be delivered within the next hour. I ask the sale person how do you know because you never asked my name or invoice number? Guess what it was never shipped and the guy on the phone did not help any. He ask what can I do to make this right? I told him to ship my parts overnight and refund my shipping cost. He stated he could refund the shipping cost but would not overnight the part bec... read more

alexey87 

on Resellerratings

11 years ago

"Item was deffective, At beginning they told me they will issue a store credit.Then they refused to do so. If you buying part to ship overseas DO NOT USE THIS COMPANY They will not cover your shipping and will not give you a penny back until you return item at your own expense" 

Susy-23554 

on Resellerratings

11 years ago

"Got the wrong part. Had to fight to get the correct part, and had to pay for shipping the correct part as well as the wrong part." 

Got-me-once---.. 

on Resellerratings

11 years ago

"Purchased a fuel pump and it only worked for a week, paid to ship it back just to find out that I am unable to get a refund, only an exchange AFTER they get around to checking it in which I was told would take 5-7 business days! I can of course pay an $85 deposit and get one shipped out right away but why would anyone give in to this fiasco again? Not me- Never again!!! I will purchase from a local auto part store, end up paying less in the long run and having less headaches like this. This place is an absolute joke and any... read more