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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BLUF: I want to take a moment to challenge Buy Auto Parts claims in the hopes of helping at least one customer in making an informed decision about purchasing from buyautoparts.com. THEY DON'T STAND BY THEIR PRODUCTS AND WILL QUOTE YOU ONE PRICE AND CHARGE YOU ANOTHER PRICE. Buy Auto Parts website states the following: "When you buy auto parts at BuyAutoParts.com, you can be confident that you will receive the highest quality auto parts at wholesale prices, and all the parts we sell come with a full warranty. Our auto parts... read more
"My original order (#89082590) was placed on 10/2 & I was shipping to my son in a different state & the order was held until I confirmed the shipping address. At that point I was told that the order would ship that day which was 10/7. As of 10/10, I had/ received no tracking info so I opted to use your chatonline & was told by Jarrod that the order was never processed on 10/7 & because it was 3 minutes after the shipping cutoff on Friday 10/10 that he would contact me on Monday 10/12 to reprocess the order & it would ship ne... read more
"Parts match well, quality of product only time will tell, will update if i can. Price was excellent. Delivery address was botched up and no one at Buy Auto Parts could explain why. I know for sure that there was no mistake made on my end because my paypal address was confirmed with the purchase. Dan, phone customer service was able to correct the mistake right away. As for email customer service, they had no clue and could only give me generic answers. Other than that, shipping was timely, products were secure and at the en... read more
"The actual product was perfect. Thank you. The process by which I acquired the product left a lot to be desired. First the item I wanted was listed on the website as in stock and ready for shipment at the time I ordered and for every day thereafter until more than three weeks later when I finally received the rebuilt unit. With the prospect of a shipment on date of order I paid for express shipping. The next day after placing the order the company called me to confirm the VIN of my truck and to let me know they had a core i... read more
"Customer issues dealt with adequately. "
" The condenser box was damaged in transit. The mounting brackets needed some tweaking, but I'm sure everything will be OK. The condenser arrived when stated. It appears to be well made. I also had a engine that was over heating in traffic. Glad I didn't also order a radiator. I could not believe how much dirt and debris was laying on the face of the radiator. I first vacuumed and then used a blast of air to blow out dirt in the core. Don't expect to have anymore over heating problems. A word of advice, the GM transmission l... read more
"Great Customer service from Marcus when I discovered I ordered the wrong compressor. "
"Need to return merchandise. No problem! Fast response and zero shipping and restocking fees. Noteworthy Customer Service from Representative. Thank you James."
"Parts were ordered online during night of 8/19/2015 and were received within 4 days. Unfortunately the struts I ordered were not my problem. Mechanic found problem to be tie rod ends and sway bar links bad. Customer service contacted and were very helpful and expedient."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.