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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I ordered on the 31st of December, and my expected delivery date was to be the 11th of January. Well I got it today the 8th of January! 3 days early! All is in the box as I wanted. However I haven't installed it yet to see if the product is operable, will post back with results by the end of the month."
"Rating BuyAutoParts.com 5 STAR does not seem adequate to describe my satisfaction regarding my recent purchase. Traveling west over Christmas holiday 2015, had the A/C compressor seize up on my motor home. With that went the serpentine belt and everything else. Cooling, charging, power steering. Price checks on a new compressor ranged from $173.25 (BuyAutoParts.com) to $430.00 (the gold plated version) offered by another company. Ordered compressor Dec. 21st overnight air ($45.00), received part Dec. 22nd,back on the road t... read more
"I ordered front brake rotors for my truck from buyautoparts.com because they had the lowest price I could find. I was confused by the picture and description on your website so I called the sales dept before placing the order to determine exactly the part number I needed because the picture was a generic picture and looked like rotors for the4WD model and not the whole hub assy for the 2WD model. There is a big difference on the 2WD F150 and the 4WD F150 Front rotors. He assured me that the part was correct so I place the o... read more
"We ordered our parts on December 1st, we paid for overnight shipping. As of this morning, December 3rd, we still have not received notice of the item being shipped. The funds have been deducted from our account. I called and spoke with a customer service person, after being on hold for 15 minutes, and was told we ordered our part after their cut off time. We placed the order at 4:15 PM their time. He mentioned our time of 6:15. This is horrible service and the fact that it is an approved Google store makes it even worse. We... read more
"This store deserves zero stars. After waiting 1 day after i purchased the parts I was notified by UPS that I owed them money. For some reason BUY AUTO PARTS FAILED to notify that my payment had not gone through. I needed the parts ASAP and because they are located in San Diego i decided to buy from them thinking my ETA would be no later than 1 day as promised by their employee FRANCISCO. Please save yourself a headache and buy somewhere else. At this point I will buy locally where I can get better customer service. "
"Purchased a fuel pump for 2004 Range Rover. First one failed within 2 days, they sent me a replacement which failing within 6 weeks. Twice bitten I decided to buy the part elsewhere and sought a refund only to find out they wanted to charge me a restocking fee for the failed pump. Thats right, they charge a restocking fee (and presumably restock) parts which are broken or have failed. This would certainly make sense. What are the chances of getting two fuel pumps than fail within weeks of each other. I have filed a complain... read more
"On October 12th 2015 I contacted your customer service reference to the return of a core which was over due. I spoke to Calan who discussed with his supervisor Ryan if an exception could be made due to unfortunate circumstances to return the core for the full refund of $200.00. I was told that due to the fact it was not returned in a timely matter that only $150.00 could be returned. We were very upset and said if this is all that can be done to please send a check as soon as the core was returned which I mailed out on Octo... read more
"I ordered the a part for a 95 mustang but received a part for a 78. the staff was excellent in having it returned."
"Ordered a steering rack that did not include magnasteer wire sensor. When I removed the rack, then realized that the rack needed the magnasteer wire. Called customer support and was told I was going to be charged 15% restocking fee, shipping fee for original delivery of wrong rack as well as shipping fee to return. However, if I filled out this online survey, the 15% restocking fee and the return shipping fee would be waived. But I would still be charged the $28 fee for the original shipping of the rack to me. James was a n... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.