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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Got a radiator from Buy Auto Parts a few months ago and so far the part has been excellent. Others have told me to stay away from aftermarket for a TDI engine, but this part looks to be the same quality as the original and there are no leaks. "
"Started out great - placed an order on a SATURDAY by speaking to an English speaking person in San Diego, CA. I paid an extra 40.00 for shipping in order to get my RADIATOR here a day early. Free shipping would have got it here on 12/5 - but I didn't want to take any chances. I needed it on 12/5 - without fail. On 12/4, I received a CONDENSER for an entirely different car. HUGE FAIL. After calling, they explained that this wasn't abnormal, considering the hundreds of items shipped per day. I get it – no one is perfect. They... read more
"This site does not guarantee. They charge you for shipping back items they get wrong. customer service takes a week to get back to you and is very unhelpful when they do. They couldn't care less about my business so I'm taking it elsewhere"
"Matt was great. the company they get parts from and the return policy have a lot to be desired. Not happy with the shipping over seas to an APO."
"I found the part I ordered at there E-bay site eighteen dollars cheaper than the price I paid from there store on the web. I called and tried to get the difference back.My god you think I was asking for a million dollars. They had fourteen excuses way they couldn't refund me. Stay away from these people something not right with this company."
"I ordered eight fuel injectors that were supposed to be new for my 5.4 liter engine. I received seven for the 4.6 liter and one for the 5.4 liter that was clearly damaged. The seven for the wrong engine were also damaged and were obviously refurbished and filled with debris and particulate matter. I called BUYAUTOPARTS and complained about receiving the wrong parts and that they were damaged, dirty, and obviously refurbished. They told me I had the right ones and that I was wrong about the products they sent me and that the... read more
"I needed struts for my 03 cavalier and my mechanic was trying to charge me $500 just for parts. Called BuyAutoParts and talked to Addison. He hooked me up on a pair of the loaded struts for less than half the price my mech wanted. Already told my friends and family about yall. "
"the part fit as promised.. it was not comparable electronic due to quality not sure ..Chinese part on a German car lo... went to warranty the part and upgrade to a real German part... i thought it would be a nightmare... but i was surprised ..` my rep Cole was very knowledgeable and respectful as well as helpful. but they could not price match so they refunded me like it never even happened. excellent experience even though my car wasn't fixed... i will still recommend doing business with Buyautoparts.com because they do no... read more
"I had no problem being asked to write this review. My customer service throughout was near perfect and being able to speak with people on the phone or so quickly via online devices are blessings in today's retail environment."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.