BuyAutoParts.com

pmeroney 

on Resellerratings

9 years ago

"Part did not fit. Total cost was 400$ and they would only refund 309$, and i would also have to pay for return shipping. Not using this company again." 

Joeab8a 

on Resellerratings

9 years ago

"The part we ordered and paid expedited shipping for, showed up and did not work. When we called to let them know they made us pay an additional deposit for another core, would not send the new part out with expedited shipping, and blamed me for not requesting return label for the first core. Terrible customer service, it is there issue the part was faulty and should cover the costs to make it right. *This is a follow up to my original post. I received a call from a nice guy named James (manager of Customer Service I believe... read more

cudadave71 

on Resellerratings

9 years ago

"These guys are a huge disappointment. I ordered based on the misleading ad showing two parts (which was higher than two other vendors, because the offered overnight shipping) and paid for over night shipping. When the part arrived it was a single. The rep said "if you read the fine print it lists it. When I sent them a copy of two other vendors that list two for less than they offer one , he said "feel free to return it". I mentioned the huge disappointment due to loosing the money spent on overnight delivery, time and to t... read more

MBZC230 

on Resellerratings

9 years ago

"When I placed order for my fuel pump I provided them with my VIN number. I paid extra $25 to have it overnighted. When I received the part it was the wrong part. I have called C.S. and spoken to them trying to get an exchange and refund of the $25 they refuse stating it was my error yet they sent the wrong fuel pump. So not only do I have to pay for shipping back, I'm out the $25. When you prove a point they get rude and go back to there notes and not the original sales persons notes " 

BARBARAWEIDENB.. 

on Resellerratings

10 years ago

"I WILL NEVER AND I MEAN NEVER TRY TO BUY ANOTHER PART FROM THIS COMPANY EVER. THE CUSTOMER SERVICE WAS RUDE, AND HARD TO DEAL WITH, I ORDERED A PART ON HERE AND PUT IN THE YEAR MAKE AND MODEL. AND WHEN I GOT INVOICE FOR THE PART IN EMAIL I NOTICED THE YEAR WAS WRONG CALLED CUSTOMER SERVICE AND SAID THERE WAS A PROBLEM THAT I KNOW I PUT IN MY INFO RIGHT AND BLUNT OUT TOLD ME I WAS WRONG AND ORDERING WAS MY FAULT AND IN FACT I KNOW I PUT IN RIGHT INFO...BUT WHATEVER, THAN TOLD HIM I WOULD HAVE TO SEND BACK AND GET REFUND. HE ... read more

timsfishing200.. 

on Resellerratings

10 years ago

"Originally I ordered the wrong A/C compressor kit for my truck. The first thing I thought was" This is why I don't buy on-line! Returning this for the correct one is going to be a nightmare!" I was completely wrong in this case! The exchange was a slam dunk even though the kit I needed was not a catalog option. Daniel took my info and set me up with an alternate part and walked me through the process from start to finish. It's going to be one cool summer in Cali!!" 

niccodemure 

on Resellerratings

10 years ago

"I received a partial shipment, so I called the company to see what happened. They said that when they ship from their warehouse they have a tracking number but since part of the order came from elsewhere they did not have one. The agent tried to contact the other warehouse after I insisted, but said that the "only" person that could help was out of the office for a couple hours and that I should call back later. I explained that I should not call them back but that I should be called when they have the information, the agen... read more

jickson27 

on Resellerratings

10 years ago

"The distributor I ordered came on the date promised and was very well packaged." 

noelwindsor 

on Resellerratings

10 years ago

"These people had an old part I was looking for, And shipped it very fast."