BuyAutoParts.com

MiguelArana 

on Resellerratings

11 years ago

"I found a Pathfinder 2007 Rear Wheel Hub Bearing, for a better price and deliver even faster." 

Gman5 

on Resellerratings

11 years ago

"I ordered a new starter for my Lexus before 4pm, buyautoparts.com got paid already from my bank account, however they still have not emailed me tracking info,,I paid for Next day Sat. delivery, Can only hope it arrives on time." 

tlangva 

on Resellerratings

11 years ago

"I purchased an Ignition Distributor for my '99 Honda Accord from buyautoparts.com and it turned out to be the wrong one due to the fact that Honda inexplicably made at least 3 different very similar distributors for that exact model vehicle. I was first told by multiple Customer Service reps that I would have to pay for return shipping in addition to a 15% restocking fee, which was frustrating because it was an honest mistake that was partially due to the fact that the picture on the correct distributor was not the right pi... read more

unhappycustome.. 

on Resellerratings

11 years ago

"I ordered a radiator from buy auto parts after I placed the order I didn't get a ups tracking number so I emailed them and they quickly responded with the info I requested and the radiator was shipped to my house quickly. On may 9th I received the radiator opened the box and saw the side rail was dented, I took pictures and emailed them to buy auto parts and filed a claim with ups as well it is now may 17th and have not heard anything from either party and my truck still has no radiator and Im another week with a rental car... read more

rod-24704 

on Resellerratings

11 years ago

"I bought the part reflected on this invoice off of eBay. I followed the eBay compatibility chart showing that it was the exact correct part for my vehicle. I should have read further in the eBay listing where "Buy Auto Parts" stated NOT to rely on the eBay compatibility table, because by my relying on the eBay compatibility table I purchased the part for the six cylinder model of my vehicle year instead of the correct part for my eight cylinder vehicle. So, I called Buy Auto Parts and talked to customer service man "BEN". I... read more

WesBrazell 

on Resellerratings

11 years ago

"This compressor was less than half the price at Auto Zone, Advance, O'Reily's, and Carquest. It also came with a free dryer." 

Allfreightsyst.. 

on Resellerratings

11 years ago

"DO NOT BUY FROM THIS COMPANY !!!! I bought a brand new turbo charger on 4/25/14 and installed it the day it arrived. My truck went 422 miles and the turbo waste gate actuator housing blew off. I paid the labor to install it ($525.00) the first time. Now I have to pay labor again and a $900 tow charge to have a new one installed. Buy Auto Parts didn't have a replacement on the shelf, and won't cover the tow or any labor!!! I WILL NEVER BUY FROM THESE PEOPLE AGAIN!!!!!!! It's one of those "too bad for you Mr. Customer, but we... read more

JohnH55 

on Resellerratings

11 years ago

"Great prices and inventory of parts. Many issues with the ordering process though. 1) Was unable to correct a shipping address error, despite contacting customer service as soon as they opened the next day(see #2) and sending an e-mail minutes after the order(placed at 10:30 PM Tues, 4/29/14). 2)Called customer service at 8:30 AM, but no one answered the customer service line until 9:15 AM. (hours repeated on recorded message when called right after order) 3) Attempted to cancel order at first contact and was told it had al... read more

Scheetz 

on Resellerratings

11 years ago

"Terrible! The warrenty is useless! I called the service department to let them know that the part I bought was determined defective (a/c compressor) by the auto shop so wanted to return it for a refund. They told me that it couldn't be refunded because it had been installed - insane! Don't buy from them and warn others to steer clear of this shady company."